I don't really know what can cause this problem, I can't reproduce it..
But what is your problem? You save a preset in the equalizer and it is not remembered, or the thing your equalizer doesn't remember are the bands' levels?
While presets are saved in EQ.xml file, bands levels are saved in BSplayer.xml (located in %appdata%).
If the problem is related to the not remembered presets:
Once the EQ.xml file is created, can you open it with a text editor? Are the presets added there at the bottom of the file?
If the problem is with bands levels, allow write access to BSplayer.xml file and if the problem persists then maybe try to delete that file (in case make a backup copy of it)..
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