BSplayer support
Hello dear Dwell,
I 'm sorry if we missed your email. We get a lot of spam and other junk emails that we might simply missed your one. We are preparing a new customer support system, that will not be based on e-mail.
You probably want to know why you can't download your copy of BSplayer - for some reason the transaction failed and your login name wasn't activated.
You should know that we have a lot of fraudulent transactions.
Can you please tell me your transaction ID and we will work on this problem ASAP.
thank you for your patience and your support.
BS team.
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