"1. Webteh has been known to be slow, as pointed out by others in response to my question. "
As stated in the purchase instructions, we try our best for any purchase to be verified and license key sent within 2 working days. And we charge for the license around the same time (few minutes of difference max.) that we e-mail the license key. So you actually do not get charged on the first day of your order, but on the day we send the license key to you. If, because of any reason your license key does not reach you, just send us inquiry in
http://www.bsplayer.org/en/contact_us/ form
and we will respond promptly. Do NOT use the
info@webteh.com e-mail stated in the Worldpay automated response, as this mail is general for all Webteh business. Contact us form mentioned above is reserved only for BS.Player, so it will take us less time to respond.
"3. ...If nothing else a auto-responder letting the person sending the email know you recieved it." Automatic e-mail stating that your order was being processed was sent to your e-mail address at 00:15:17 on Oct. 10. 2006.:
"This is a MIME-encapsulated message
The original message was received at Tue, 10 Oct 2006 00:14:56 +0200
from localhost [127.0.0.1]
----- The following addresses had permanent fatal errors -----
<xxxxx>
(reason: 554 Sending address not accepted
due to spam filter)
----- Transcript of session follows -----
... while talking to xxxxxxx.cdsys.net.:
>>> MAIL From:<xxxxxxx> SIZE=891 AUTH=<>
<<< 554 Sending address not accepted
due to spam filter
554 5.0.0 Service unavailable
Content-Type: message/delivery-status
Reporting-MTA: dns; xxxxxx.webteh.com
Received-From-MTA: DNS; localhost
Arrival-Date: Tue, 10 Oct 2006 00:14:56 +0200
Final-Recipient: RFC822;
xxxxxx@cdsys.net
Action: failed
Status: 5.0.0
Diagnostic-Code: SMTP; 554 Sending address not accepted
due to spam filter
Last-Attempt-Date: Tue, 10 Oct 2006 00:15:17 +0200"
"But examin the facts." "5. Why do the instructions listed have all caps for "correctly" does your company intend to yell? If you are going to imply someone else did something incorrectly, you had better be prepaired to let them know what they did wrong. This seems very defensive. "
We DO NOT use CAPS as a yelling in the instructions. We just wanted to make it very CLEAR and POINT some things out, so they would be HARD TO MISS. And also, it is kind of hard to yell using letters don't you think? :roll:
Filling the purchase forms inconsistently causes a lot of false Worldpay warnings and cautions, which we have to verify manually afterwards causing unwanted delays - hence the advice to fill in the forms CORRECTLY.
Thank you for your purchase, and we hope BS.Player PRO will meet your demands.