Same problem
I'm using Synology system.
The BSPlayer access well to the folder and reproduces the video. But the subtitles, even being into same address where the video is, cannot be "seen" by the BSPlayer and are not shown.
(of course, when video and subtitltes are in same directory in "local" mode - this is USB HDD - everything is fine)
What is more...if I go to "search for online subtitles"...nothing happens.
IT HAS NOTHING TO DO WITH THE NAME OF THE SUBTITLES FILE.
There is any provisional solution for this situation, waiting for an update?
BSPlayer running on an Android based TVBox.
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