opening a BS Player session, to prove the muting, switched to settings and advanced the sound to max. Then using the previous operations symbol ran BS again, then settings. The sound level again had returned to zero (mute)Then I had an idea. I reset the sound in setting and returned to BS No sound. Then I used the volume control on the case, and the sound came back. Subsequent playings indicated that the sound was OK. It would seem that on the first playing only BS Player has the notion of sound set as zero, and resets the default sound as zero. . So the problem is solved.
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