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-   -   crash after about 1h (http://forum.bsplayer.com/showthread.php?t=12317)

Loldawg 27th October 2011 04:54 AM

Okay new info about the crashes :

As I've previous stated that was happening only on my asus eee pc, but there was some update a while ago, started happening on my desktop as well.
I open a movie, says "there was an error sending the command to the program" or something similar, stops responding, then after a minute plays a movie. On non hd (less then 720p) dies after 1 hour, on HD (720p and more) dies after 40 or so minutes. It also stopped skipping smoothly (left and right arrows) and started being all glitchy.

Desktop config : AMD Athlon II X3 445 CPU @ 3.10GHz
4GB Kingston HyperX at @ 1600 MHz
Radeon HD 6850
Windows 7 x64 Ultimate
Everything (including windows) is fresh, drivers are up to date.

Thanks and have a nice day

shamasgsmm 4th March 2012 07:13 PM

Quote:

Originally Posted by peter_win7 (Beitrag 46157)
I have got the same problem on my Toshiba Satellite A200, 2000 MHz - T2450 processor, 2 GB DDR2-677, Intel 945 Express Chipset Family graphics and using Windows 7 Ultimate, 32bit edition. Everything is updated, I use codecs only installed by BSplayer. My current BSplayer version is 2.58 build 1058, 08. 9. 2011. But I am struggling with this problem over a year with previous versions of BSplayer.

It appears after watching approximately 40-70 minutes of video (any kind - avi, mkv, mpg; and any quality - 480p, 720p).

When this problem happens I am hardly able to open my task manager, BSPlayer is using almost 100 % of it. Sometimes the icon on the taskbar is broken into two.

When trying other players, everything went fine, but I like the BSplayer interface and features and I donĀ“t want to use other players.

Every time a new version is released I try it, but it is not fixed yet :(


only bs player 5.6 works and no other bs version works in this problem ....
no admin repling for this matter .......im also disturbed when cpu goes 100 percent after 40 mintus .and hang.....

darkheim 15th March 2012 05:24 PM

I'm having exactly the same problem since I'm using Bsplayer on Win7. It also occures very often when I seek through a movie, with keyframe either enabled or disabled. It's not from the video renderer, I've tried all of them. Aero is disabled.
I'm using Win7 32bit SP1, Athlon 64 X2 2Ghz, 2gb ram, Geforce 7600GS with the latest drivers.

adicoto 16th March 2012 04:24 PM

Similar ?

http://forum.bsplayer.com/bug-report...ror-sound.html

devi1 15th April 2012 04:13 PM

i think i got the same problem, some times i have to try more then 1 time to open task manager or i got that weird sound every time i'm moving my mouse,but if i managed to minimize bs and then open task manager, if it's not blinking, that i can close the process and when i open bs player again movie i was watching before that one opens up :eek: i have to 2 computers and both of them have the same problem.

First one is: NVIDIA GeForce GTX 560, 8 gb RAM, 3,30 gigahertz Intel Core i5-2500, Windows 7 Ultimate (x64) Service Pack 1 (build 7601), motherboard Gigabyte Technology PA65-UD3-B3.

the second one is: NVIDIA GeForce GTX 550 Ti, 4gb RAM, 2,40 gigahertz Intel Core2 Duo, Windows 7 Ultimate (x64) Service Pack 1 (build 7601), motheboard Board: Gigabyte Technology G41MT-S2P.

any ideas? i really like bs player and i'm still loyal to him :confused:

Flegit 10th July 2012 12:14 PM

Same problem (win 7 x64, radeon HD 5550). No fix yet?

spamlove 22nd July 2012 08:53 PM

same problem here
 
same problem on my PC - picture freezes, sound continues, I must kill process in taskman... Different time though, sometimes 20 minutes after movie start, sometimes more then hour, I wasn't able to find any pattern.

Win7 64, Radeon 6850. All drivers update, I am struggling with this problem more then year (over 2 fresh OS install). 3 weeks ago I got new SSD, so fresh OS installed, let BsPlayer download codecs, switched skin to BsPlayer v1 (the only change in option which I did) and same problem :angry:
I need a solution, I love BsPlayer but this realy drives me nuts... It crashes almost in every movie...

Thanks

adicoto 8th August 2012 05:30 PM

Just got into something similar. Downloaded a pack of HD (720p) movies XviD + AC3. Each (10) file crashes at 34:07 minutes. Skiping forward doesn't help, as it's randomly crashes on each file.
Decoders used: XviD and AC3 filter, Windows' built-in avi splitter. Magicaly solved by assigning LAV splitter to AVI. BSPlayer doesn't crash anymore.

Can someone else try this and report back ?

Thank you.

Dell N5110 on a Core i5 / 6 GB RAM, Intel HD3000 (built in CPU) used (I don't think that nVidia 525m / 1GB videocard it's used when rendering the video), using Win7 x64.

nony 12th August 2012 10:26 AM

crash again
 
bsplayer crash every time when I play a movie...mkv,avi or mp.4 .


after instalation of w7 ultimate bsplayer does not woking.


i hate this problem because i have a bsplayer pro and it's makeing problem for me.


i hope you will repare'it,because i din't wanna go back to xp3



Problem signature:
Problem Event Name: APPCRASH
Application Name: bsplayer.exe
Application Version: 2.6.2.1068
Application Timestamp: 2a425e19
Fault Module Name: ffdshow.ax
Fault Module Version: 1.1.3996.0
Fault Module Timestamp: 4eb3d11c
Exception Code: c0000005
Exception Offset: 0020031c
OS Version: 6.1.7600.2.1.0.256.28
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Jungle_boy 20th March 2013 02:37 PM

What is happening ?
 
What about this problem.I have it ti but still no solution .What happened? Someone respond.I like BSplayer but i cant handle this problem any more , it is so annoying.I will change player ( dont want but i have to)

vanity 5th May 2013 02:30 PM

I'm having the exact same problem. I recently switched from a laptop with Windows Vista to a desktop with Windows 7. As soon as I played the first movie it crashed aften an hour. I'm sorry there hasn't been any development since the first user reported the problem. Can someone at least tell us how to downgrade?

vanity 6th May 2013 07:35 PM

Quote:

Originally Posted by vanity (Beitrag 66141)
I'm having the exact same problem. I recently switched from a laptop with Windows Vista to a desktop with Windows 7. As soon as I played the first movie it crashed aften an hour. I'm sorry there hasn't been any development since the first user reported the problem. Can someone at least tell us how to downgrade?

Reporting back...I downgraded to version to version 2.57. Problem not fixed. I'm afraid we will have to change player.:thumbs_down:

jimmy7788 1st September 2013 04:10 AM

the problem reach to YOU TUBE :angry::angry:





Ico-man 19th September 2013 09:51 AM

1st video issue was fixed in version 2.64 already. Video 2 we cannot reproduce, any additional info about circumstances would be appreciated.

whotheff 28th February 2014 01:30 AM

I confirm this bug
 
I have this bug since v 5.58. Video freezes, sound keeps playing while a windows alert sound repeats until i stop bsplayer.exe with task manager. It always appears after the movie passes 50-60% of total runtime. It does not matter if i rewind forward or anything else. There is no way i've found so far to prevent it.


Here is a paste of the bugreport.txt after the last crash:

Quote:

process id : $7ec
allocated memory : 161,51 MB
command line : "C:\Program Files (x86)\Webteh\BSplayerPro\bsplayer.exe" "E:\Movies\Rear.Window.1954.DVDRip.DivX3LM-SENTiNEL\Rear.Window.1954.DVDRip.DivX3LM-SENTiNEL.avi"
executable : bsplayer.exe
exec. date/time : 2013-09-27 11:23
version : 2.6.6.1075
compiled with : Delphi 7
madExcept version : 3.0h
callstack crc : $ec53f2f8, $78bae723, $78bae723
count : 39
exception number : 18
exception class : EInvalidOperation
exception message : Canvas does not allow drawing.
and a few rows lower there is record from the same movie:

Quote:

madExcept version : 3.0h
callstack crc : $8d07ba35, $8b1f18d3, $8b1f18d3
count : 13
exception number : 27
exception class : EOutOfResources
exception message : Error creating window device context.

In the .txt there is a record from older crash - there are two rows of

"exception message : Error creating window device context" for it.


Difference is 5 seconds between events, so the second one might be cause when i killed it with task manager.

I hope this helps to fix it.

SolidSnake916 6th March 2014 04:48 AM

I am getting the same error as whotheff above..

the video freezes and i get windows alert error every 2 seconds, i cant close the program unless i ctrl alt delete and the program continues to lag the system, it takes about 30seconds to 2 minutes to try and close the application once this occurs, it happens usually when trying to rewind or fast forward with the arrow keys, it could be the first time you hit it, or the 25th time you hit it. Its unpredicatable and very annoying!!!

Error log via pastebin: Here

EDIT: I have been dealing with this error for 5 months now, ever since i updated to Windows 7, i was on XP SP3 and no error ever occured. I even used the same version on Win7, but i updated thinking it was an oudated error, nope i guess not!

maciusko 12th March 2014 12:16 AM

Crash After aprox 50 min
 
Hi I Have big problem with BSPlayer .
Player always crash after aprox. 50 min of playing.

Video freeze but audio continue + neverending warning sound

I have win7 64bit

I think this problem have many users but still not fixed ???? Why ? This is major priority prob, witch force people to change player and leave bsplayer

so please fix it

many thanks

LE: Moved by adicoto to existing thread.

SolidSnake916 14th March 2014 04:50 AM

yeah still encountering this error, atleast having the developers say something or ask us to do stuff would be great, as it is, im not very pleased with this situation.

adicoto 14th March 2014 06:58 AM

At this moment I am sure that this problem it's not created by BSPlayer itself or Windows configuration. I am runing 7SP1 x64 and never had such problem. I have installed a large number of computers but until recent, had no such an issue. Couple of months ago I have installed a computer for a friend of mine using the same Windows kit I use for my computer. His computer started to show such problem.
So, at this moment I believe the cause for the problem it's either hardware/drivers caused, a power management software (that, for example try to put computer to stand-by while BSPlayer is runing) or, not impossible, a poorly cracked PRO version.
As the number of harware comfigurations posted here AMD/Intel CPUs, Nvidia/AMD GPUs, x86 and x64 Wndows 7, I believe it's difficult to find a common point so, when possible to visit my friend, I will try to pinpoint one of the others possible causes.

SolidSnake916 14th March 2014 11:42 PM

Atleast staff finally responded so im happy, i'll gladly be a guinea pig for testing as well!

SolidSnake916 15th March 2014 05:36 PM

Version 2.56 Build 1043 Confirmed to work, the Video freeze, while audio plays with infinite ERROR Sound that lags computer is not present with this.

Last Error Log: Pastebin
K-Lite Mega Codec Pack is being used, With these various settings tweaks

Filter Management > Allow Intermediate Filters [Checked] (Allows K-Lite Filters to load)
Subtitles > Subtitles Disabled [Checked] (K-Lite Manages this)
Audio > Use Internal Vorbis Decoder [Unchecked] (K-Lite Manages this)
Optional Video - EVR Rendering, this older client doesn't allow MadVR so EVR is the next best thing.

I have tested various situations on my pc, thinking Windows 7 Power Management and Mother Board Programs could be at cause, like Asus AI Suite II, or Digi+ Power Management Control, but none of them were.

I have tested this for 7 hours having each error occur at the 50minute mark, i have successfully played 3 hours worth and no error.

Note the error, doesnt matter how long the files are, i have played 30 minute episodes by just loading them over top, not closing the player and the error happens, but on the version i noted, it never happens.

I believe its something to do with Software / Drivers / Hardware on the pc, and BS player not working well with it. The Error Logs dont say much, i have attached my full error log in a pastebin a few posts back as well.

I will test anything the devs make as i want the best player to be fixed and work smoothly for everyone.

This is the only feedback i can give for now!

adicoto 15th March 2014 08:19 PM

1. Try to run BSPlayer through rightclick -> run as administrator

2. I know that this can sound stupid, but do you have a default phisical printer installed? If not, can you install one ? (BSPlayer it's written in Delphi and your error it's "Canvas doesn't allow drawing" which seems to be overrided by installing a default printer.)



Don't do the both things at the same time.

LE: after reviewing this post, some of the users that reported this issue seems to have solved this problem by re-registering quartz.dll. Can you also test this ?

SolidSnake916 15th March 2014 10:47 PM

Adicoto i cant run it as Administrator, because UAC is off, so it technically is already running in Administrator, unless the developers rely on UAC then i can see a major issue.

I will try the printer thing later.

I am now testing the re-register of quartz in both locations.

run > %windir%\system32\regsvr32 %windir%\SysWOW64\quartz.dll
run > %windir%\system32\regsvr32 %windir%\system32\quartz.dll

Will report back if fixed

adicoto 15th March 2014 11:10 PM

Quote:

Originally Posted by SolidSnake916 (Beitrag 73520)
Adicoto i cant run it as Administrator, because UAC is off, so it technically is already running in Administrator, unless the developers rely on UAC then i can see a major issue.

Unknown are the ways of the Windows :happyroll:

SolidSnake916 15th March 2014 11:44 PM

Re-Registering Quartz.dll did not fix it, moving onto Printer, but i doubt that will fix. It probably has something to do With UAC or Quartz like the poster 1337inside Posted.

Bare with me that i didnt restart my pc, because when registering .dlls its done instantaneous and should not matter if restart occurs.

Will report back after Printer Setup.

adicoto 16th March 2014 12:26 AM

quartz.dll is the core of directshow (part of DirectX) and contains part of the filters used to decode streams. And BSPlayer it's a player based on DirectShow.
Could you render a file in GraphEdit and post the filters ?

SolidSnake916 16th March 2014 01:46 AM

Quote:

Originally Posted by adicoto (Beitrag 73523)
quartz.dll is the core of directshow (part of DirectX) and contains part of the filters used to decode streams. And BSPlayer it's a player based on DirectShow.
Could you render a file in GraphEdit and post the filters ?

Explain how to do this, and i'll proceed with testing, do you have skype or teamspeak as i can do this live with you.

Installed Printer, didn't solve anything.

This error is very tricky... As it is still happening!

Major Edit: All older Versions will no longer load any video files and crash

What lead up to this Installed printer, did system updates, system changed into Japanese Locale, Video Card Updates.

I have reinstalled K-Lite and BS Player versions to try and get it to work, no luck, the version i said didn't have the issue for 1 hour crash wont even load anything, it hangs on loading a file...

adicoto 16th March 2014 08:19 AM

Download GraphEdit from here:

GraphEdit 10 090704 - VideoHelp Downloads

it's a free download. Microsoft's software.
Open the file, do a printscreen and post.

SolidSnake916 16th March 2014 08:42 AM

Read my previous post as i have edited it, here's the screenshot from graphEdit

http://i59.tinypic.com/2csgqrn.png

adicoto 16th March 2014 10:21 AM

Open BSPlayer, swich rendering methode in video options, close BSPlayer, open a file. Swich back to EVR.

SolidSnake916 16th March 2014 04:05 PM

is this to test the 1 hour crash? or the program not opening any video files on older versions.

Edit: Testes this on new version before and still crashed, just tested to play on old version and still hangs, LAV Audio never loads and it just freezes and i need to ctl+alt+delete to close it.

adicoto 16th March 2014 04:49 PM

It was to solve the new problem, not the one hour crash. Probably after re-registerig quartz.dll, LAV filters lost association.

So, from codec pack you installed only LAV filters or ffdshow too ?

SolidSnake916 16th March 2014 05:03 PM

I reinstalled the entire K-Lite Coded Pack, im going to try a restart again. After reinstalling it.

No ffdshow, its inferior to LAV.

EDIT: Did not work! Man i hate windows so much!!!

SolidSnake916 18th March 2014 10:23 PM

Still having freeze/lag/crash after 50 minutes.

SolidSnake916 31st March 2014 03:27 AM

Since it seems support has stopped and the Developers have no idea or care about this issue, i have stopped caring about this application after using it for 4 years. i have now went to other player. Until this Company decides its customers matter i wont be back.

whotheff 21st June 2014 02:03 AM

Bug still exists in 2.67

whotheff 21st June 2014 02:07 AM

Forgot to mention: if you seek forward/backward using keyboard arrows the bug happens more often, but always after 60% of the movie

Vorador 25th June 2014 05:52 PM

i guess no1 read my reply on the other thread :(
 
so.....i guess no1 read what i posted on the other thread.......like i said i had the same problem bs crash image froze while sound still playing normaly and windows gave critical error (after 1hour more or less) i changed theme for windows to classic not on an aero theme....and the problem stoped its more than a week now that bs working perfect for me (also i changed back to an aero theme and the problem didn apear again) dont know why or how (i had this problem for more than a year)....like i explained to the other thread i dont know much adout video player or codecs etc.....i hope i helped some1 understand what might cause the problem.....and somethink last i dint change or upade any codec or bs player the only thing i did was change the theme to classic and the problem fixed


my pc has windows 7 ultimate 64 - bs version 2.65 build 1074

whotheff 11th July 2014 03:25 PM

I'll try switching to clasic and back to aero then, i hope you're right!

burekas 1st September 2014 07:55 PM

Quote:

Originally Posted by Vorador (Beitrag 74231)
so.....i guess no1 read what i posted on the other thread.......like i said i had the same problem bs crash image froze while sound still playing normaly and windows gave critical error (after 1hour more or less) i changed theme for windows to classic not on an aero theme....and the problem stoped its more than a week now that bs working perfect for me (also i changed back to an aero theme and the problem didn apear again) dont know why or how (i had this problem for more than a year)....like i explained to the other thread i dont know much adout video player or codecs etc.....i hope i helped some1 understand what might cause the problem.....and somethink last i dint change or upade any codec or bs player the only thing i did was change the theme to classic and the problem fixed


my pc has windows 7 ultimate 64 - bs version 2.65 build 1074

It's not helps :/
It increase when you move back\forward with the arrow keys or make some pause breaks.

Which other software do you recommand so we can use it instead BSPlayer? Meanwhile I moved to VLC Player.


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