Can't play anything

[Luffy115]

I can't get any movies or music to play. When I try to open it up it says.
Display hardware is not capable color-space conversions. Switching to RGB. Then you can only click ok. One you click it, it then says Can't load bsrendv.dll. Can only click ok after that. Then a black screen comes and another box saying Access violation at address 0048541D in module 'BSPLAY.EXE'. Read of address FFFFFFFF. Click ok after that then theres just the black screen where the movie should be doing nothing. I tried searching on the board and didn't find anything. I'll see if I can find something while this is up.