Erorr Directshow not installed....but it is!

[codychanel]

Hi everyone,

I recentley installed Bsplayer and i thought it was great but then, if i was playing a video and then switched to audio i would get Erorr: Directshow not installed.
BSplayer v1.37.826, Unhandled exception at EIP: 004063D0
If you click 'Close' application will be terminated.
Please report this info to the author with description what were you doing.
If you have internet connection, it's recommended to send error report, this will help us solve problems faster.
Access violation at address 004063D0 in module 'bsplayer.exe'. Read of address 74813100
EAccessViolation
Call stack: 00000000,004063D0,0040367F,00558068,00550C79,00437 6ED,0044FB0A,004C95F8,0044CD28,004CA388,0044CD28,0 04556EF,005710F3

I checked the Filter menu under Preferences and it says Directshow and filters are there.

Can anyone help? i just want a media player that works! WMP, Winamp, nothing seems to work smoothley and play every type of media.

Thanks so much!