Perhaps related to your problem:
http://bsplayer.com/forum/viewtopic.php?t=2218 http://bsplayer.com/forum/viewtopic.php?t=8196
P.S.:
To purchasers of BSPlayer Pro (holding an officially obtained registration code), BSPlayer-team provides technical e-mail support, which is made available through the contact-form at
http://www.bsplayer.org/en/contact_us/. (A link to this form is also provided at
BSPlayer's webpage "Customer Service". So BSPlayer Pro users are invited to use this options to receive direct support from BSPlayer-team.