switching audio is not working

[bsfan1]

Hello, I'v tryed to switch audio on few *.mkv files, with 2 audios, but menu in bsplayer is not active.

General
Format                                   : Matroska
Format version                           : Version 4 / Version 2
File size                                : 3.37 GiB
Duration                                 : 1h 32mn
Overall bit rate                         : 5 214 Kbps
Encoded date                             : UTC 2014-05-05 02:44:47
Writing application                      : mkvmerge v6.1.0 ('Old Devil') built on Mar  4 2013 09:10:42
Writing library                          : libebml v1.3.0 + libmatroska v1.4.0

Video
ID                                       : 1
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : High@L4.1
Format settings, CABAC                   : Yes
Format settings, ReFrames                : 13 frames
Codec ID                                 : V_MPEG4/ISO/AVC
Duration                                 : 1h 32mn
Bit rate                                 : 4 214 Kbps
Width                                    : 1 152 pixels
Height                                   : 480 pixels
Display aspect ratio                     : 2.40:1
Frame rate mode                          : Constant
Frame rate                               : 23.976 fps
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.318
Stream size                              : 2.72 GiB (81%)
Title                                    : I,Robot
Writing library                          : x264 core 130 r2273 b3065e6
Encoding settings                        : cabac=1 / ref=13 / deblock=1:-3:-3 / analyse=0x3:0x133 / me=umh / subme=11 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=48 / chroma_me=1 / trellis=2 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=6 / lookahead_threads=1 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=14 / b_pyramid=2 / b_adapt=2 / b_bias=0 / direct=1 / weightb=1 / open_gop=0 / weightp=2 / keyint=240 / keyint_min=23 / scenecut=40 / intra_refresh=0 / rc_lookahead=60 / rc=crf / mbtree=0 / crf=18.0 / qcomp=0.70 / qpmin=0 / qpmax=69 / qpstep=4 / vbv_maxrate=50000 / vbv_bufsize=62500 / crf_max=0.0 / nal_hrd=none / ip_ratio=1.40 / pb_ratio=1.25 / aq=1:1.00
Language                                 : English
Default                                  : Yes
Forced                                   : No

Audio #1
ID                                       : 2
Format                                   : AC-3
Format/Info                              : Audio Coding 3
Mode extension                           : CM (complete main)
Format settings, Endianness              : Big
Codec ID                                 : A_AC3
Duration                                 : 1h 32mn
Bit rate mode                            : Constant
Bit rate                                 : 448 Kbps
Channel count                            : 6 channels
Channel positions                        : Front: L C R, Side: L R, LFE
Sampling rate                            : 48.0 KHz
Bit depth                                : 16 bits
Compression mode                         : Lossy
Stream size                              : 296 MiB (9%)
Title                                    : BD RUS | DD 5.1 @ 448 kbps
Language                                 : Russian
Default                                  : Yes
Forced                                   : No

Audio #2
ID                                       : 3
Format                                   : AC-3
Format/Info                              : Audio Coding 3
Mode extension                           : CM (complete main)
Format settings, Endianness              : Big
Codec ID                                 : A_AC3
Duration                                 : 1h 32mn
Bit rate mode                            : Constant
Bit rate                                 : 448 Kbps
Channel count                            : 6 channels
Channel positions                        : Front: L C R, Side: L R, LFE
Sampling rate                            : 48.0 KHz
Bit depth                                : 16 bits
Compression mode                         : Lossy
Stream size                              : 296 MiB (9%)
Title                                    : BD Eng| DD 5.1 @ 448 kbps
Language                                 : English
Default                                  : No
Forced                                   : No

Text #1
ID                                       : 5
Format                                   : UTF-8
Codec ID                                 : S_TEXT/UTF8
Codec ID/Info                            : UTF-8 Plain Text
Title                                    : Full
Language                                 : English
Default                                  : No
Forced                                   : No

Text #2
ID                                       : 6
Format                                   : UTF-8
Codec ID                                 : S_TEXT/UTF8
Codec ID/Info                            : UTF-8 Plain Text
Title                                    : SDH
Language                                 : English
Default                                  : No
Forced                                   : No

[Ico-man]

We can't say why it is not working without a sample.

[bsfan1]

Here is the sample sample.mkv - Speedy Share - upload your files here
please check audio switching and subtitles switching

[adicoto]

No problems here

[bsfan1]

I've tryed twice. One time on winxp pro sp3, and another time on win2k3x64 sp2

[Ico-man]

Works for us. Perhaps some system codec is interferring. Go to Filters and check which codec is used for decoding, then blacklist it in Blacklist/Whitelist manager.

[bsfan1]

Is it work for you on winxp or win2k3?
it is not codec problem, because it is working in for example Media Player Classic.

[adicoto]

MPC uses it's own internal codecs.
Could you post a screenshot of which filters are used to decode the file as Ico-man suggested?

[bsfan1]

As I said, it is not codec problem.

[adicoto]

Usually, the decoding chain is at follows:
1. Splitter - > splits the file into streams: audio, video, subtitles
2. Decoding filters -> decodes specific streams.

If the splitter doesn't detect correctly which streams are into the file, it will pas only the recognized streams to decoders.

Open such a file -> rightclick -> options -> filters -> advanced

[bsfan1]

Problem is solved. I've just reinstall haali splitter and everything is working right now.