bs player with windows 8.1 - no video

[rotman253]

Hi there ,
suddenly out of the blue I can no longer open video files in bsplayer ,
when I open a video file I only hear the audio and there's no video.
in addition when right clicking on bs player the video option is grayed out.
if I open the same video file in VLC I can see the video without any problem.


any solutions for this?
Thanks very much

[rotman253]

tried to uninstall bs player and then installed again.
same results