[SOLVED] No audio on .mov file

[goldenstatesun]

here we go:

.mov has perfect video but no audio. It does play in VLC (etc).

Looking at the codecmanager.exe, there seems to be all the internal codecs needed (all are green).

When I right click and go to advanced -> fliters
I have:
AsyncClock
Location:
, Size: 0 bytes

--
Video Renderer
Location: C:\Windows\SysWOW64\
evr.dll, Size: 488448 bytes, Version 6.1.7601.17514

CompanyName: Microsoft Corporation
FileDescription: Enhanced Video Renderer DLL
FileVersion: 6.1.7600.16385 (win7_rtm.090713-1255)
InternalName: Enhanced Video Renderer DLL
LegalCopyright: ? Microsoft Corporation. All rights reserved.
LegalTradeMarks: ? Microsoft Corporation. All rights reserved.
OriginalFilename: evr.dll.mui
ProductName: Microsoft? Windows? Operating System
ProductVersion: 6.1.7600.16385
Comments: 6.1.7600.16385

---

ffdshow Video Decoder
Location: C:\Users\jry\AppData\Roaming\BSplayer PRO\FFDShow\
ffdshow.ax, Size: 3565056 bytes, Version 1.0.7.3135

CompanyName:
FileDescription: DirectShow and VFW video and audio decoding/encoding/processing filter
FileVersion: 1.0.7.3135
InternalName: ffdshow
LegalCopyright: Copyright ? 2002-2008
LegalTradeMarks: GNU GPL
OriginalFilename: ffdshow.ax
ProductName: ffdshow
ProductVersion: 1.0.7.3135
Comments: 1.0.7.3135


--
Nero MP4 Splitter
Location: C:\Program Files (x86)\Common Files\Nero\DSFilter\
NeMP4Splitter.ax, Size: 288040 bytes, Version 5.3.9.0

CompanyName: Nero AG
FileDescription: MP4 Splitter Filter
FileVersion: 5, 3, 9, 0
InternalName: 5, 3, 9, 0
LegalCopyright: Copyright 2007 Nero AG and its licensors
LegalTradeMarks: Copyright 2007 Nero AG and its licensors
OriginalFilename: NeMP4Splitter.ax
ProductName: Nero ShowTime
ProductVersion: 1, 11, 2, 0
Comments: 1, 11, 2, 0

--

Source
Location: C:\Windows\SysWOW64\
quartz.dll, Size: 1328128 bytes, Version 6.6.7601.17514

CompanyName: Microsoft Corporation
FileDescription: DirectShow Runtime.
FileVersion: 6.6.7600.16385 (win7_rtm.090713-1255)
InternalName: Quartz.dll
LegalCopyright: ? Microsoft Corporation. All rights reserved.
LegalTradeMarks: ? Microsoft Corporation. All rights reserved.
OriginalFilename: Quartz.dll.mui
ProductName: Microsoft? Windows? Operating System
ProductVersion: 6.6.7600.16385
Comments: 6.6.7600.16385

.

I had a Finalcodec pack that I just uninstalled because it didn't allow me to internally install the ac3. I'm going to need to reinstall the finalcodec in order for my other program (LEDstudio) to operate. Any help would be greatly appreciated!

[goldenstatesun]

Read some other posts and decided to delete Nero's codec and now I have audio.

Best of luck to others.

[BSPeter]

Thanks for sharing your information with us!
Perhaps just blacklisting (or adjusting priority) of Nero's codec in BS.Player's "Filter management" would have the trick as well.

(P.S.: I marked the thread as SOLVED)