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-   General Talk And Support (http://forum.bsplayer.com/general-talk-support/)
-   -   upgrade? (http://forum.bsplayer.com/general-talk-support/7537-upgrade.html)

aswanik1 8th June 2006 04:35 PM

upgrade?
 
I own bsplayer 1 pro how to upgrade to v2? Is this a free upgrade ? or pay?

I could not login to download my latest pro version1.

best

jcg 8th June 2006 05:07 PM

upgrade/member Bs player
 
I'm in the same situation; two months ago, I have buy Bsplayer 1.41, and now, when I want to access to private website for members, it answer me it dont recognize me. And I dont know if I have right to upgrade for new version, 2.0

Thanks to answer me

mihhkel 8th June 2006 05:36 PM

Yup, same question here... :?

ant 8th June 2006 05:46 PM

So I'm not the only one.

Corona Extra 8th June 2006 05:46 PM

When you buy the 2.0 pro version you get a "Free one year subscription upgrade".
When I registered bsplayer pro (september 2004) there was no mention of a "subscription upgrade", upgrades were free of charge.

So, what happens to the people who registered the old version?

Tizio 8th June 2006 09:14 PM

I just wrote a PM to one of the BSplayer team members reporting your situations.
I hope they'll reply soon and clarify the whole business :roll:

..Please be patients and wait for a reply from the authors..

Tricky2005 9th June 2006 02:14 AM

Quote:

Originally Posted by Corona Extra
When you buy the 2.0 pro version you get a "Free one year subscription upgrade".
When I registered bsplayer pro (september 2004) there was no mention of a "subscription upgrade", upgrades were free of charge.

So, what happens to the people who registered the old version?

Where did you get that from, the website implies a one time payment of 29.99 euros. But one time for what, v2.0???? I am also one of the payed up v1.0 users and I have to say I am a bit miffed about it all. No communication at all to explain to existing users what is going on. I want to try it but since I use NOD32 antivirus I can't even try the free version.

Very dissapointed. :cry:

Tizio 9th June 2006 07:46 AM

If you want to try the new version you can disable IMON for the download time and set exclusions on the AMON to play with BSplayer :roll:

For the upgrades question, as I said I asked them for a clarification. As soon as they'll reply me I'll let you know (but probably they'll reply directly on this topic)

Corona Extra 9th June 2006 09:00 AM

Quote:

Originally Posted by Tricky2005
Where did you get that from, the website implies a one time payment of 29.99 euros. But one time for what, v2.0???? I am also one of the payed up v1.0 users and I have to say I am a bit miffed about it all. No communication at all to explain to existing users what is going on. I want to try it but since I use NOD32 antivirus I can't even try the free version.

Very dissapointed. :cry:

The Free one year subscription upgrade is stated here: http://bsplayer.org/en/bs.player/purchase/

If you do a google cache search search, you will not find that at the previous versions. Look here: http://64.233.183.104/search?q=cache...en&lr=&strip=1

Tricky2005 9th June 2006 09:19 AM

Tizio

Thanks for the advice on NOD32, but I didn't really want to mess about with the antivirus settings.

Corona Extra

I would like a bit of clarification on what they mean by a "one off payment" and "Free one year subscription upgrade". The two seem to contradict one another or am I just thick :? So one off every year then :wink:

Must be the same marketing strategy as PowerDVD and WinDVD.

I will wait for the official statement

Tizio 9th June 2006 09:33 AM

Quote:

Originally Posted by Tricky2005
Tizio

Thanks for the advice on NOD32, but I didn't really want to mess about with the antivirus settings.

You are right :wink:

Anyway another possibility is to momentainly disable the "Adware / Spyware / Riskware" method in AMON settings..
I don't suggest you to disable those settings, I only wanted to provide a possible (even if unwanted) solution to the problem..
http://forum.tgmonline.it/forum/imag...icons/wave.gif

Corona Extra 9th June 2006 09:44 AM

Quote:

Originally Posted by Tricky2005
I would like a bit of clarification on what they mean by a "one off payment" and "Free one year subscription upgrade".

So would I :)
It could be interpreted as: In the first year of purchase, the upgrades are free, after that you'll get a discount on buying a new version.
But never mind that, the subscription upgrade doesn't apply to us, when we bought the pro version there was no such thing as a subscription upgrade.

aswanik1 9th June 2006 12:11 PM

well it appears that the BSpalyer guys are just rushing up. No proper strategy. Very naive... in doing business. Just irritating the customers.

Good player but bad execution in terms of business.

Tricky2005 9th June 2006 08:13 PM

Must be a lot of debating going on, 24 hours and still not an official reply.

Corona Extra 10th June 2006 09:57 AM

Quote:

Originally Posted by Tricky2005
Must be a lot of debating going on, 24 hours and still not an official reply.

Well, we'll just have to keep bumping this topic till we get a reply.

Corona Extra 11th June 2006 11:55 AM

Quote:

Originally Posted by Tizio
I just wrote a PM to one of the BSplayer team members reporting your situations.
I hope they'll reply soon and clarify the whole business :roll:

..Please be patients and wait for a reply from the authors..

So, did you get a reply yet? Or did the development team choose to ignore their paying customers? Anyway, when you wrote your PM to one of the team members I already sent an email to support@bsplayer.org regarding this issue. Still no reply after 4 days :(

Tizio 11th June 2006 12:01 PM

No, I didn't received a reply, otherwise I had posted it here :(
If before next Sunday I'll not receive a reply, I'll write them again.

I'm sorry you (you and other v1 Pro users) are in this situation. I hope you will have a reply as soon as possible..

Mat2000 12th June 2006 02:10 PM

We will offer every registered user of BSplayer 1.x to upgrade for 19,99€ per licence. We are working on that. Please wait few more days.

Take care.

Corona Extra 12th June 2006 03:01 PM

Quote:

Originally Posted by Mat2000
We will offer every registered user of BSplayer 1.x to upgrade for 19,99€ per icence. We are working on that. Please wait few more days.

Take care.

Thanks for the info. So much for the "One time payment" :(

goodbye bsplayer, I've used it for about 4 years now and registered the pro version when it was initialy released. I've been a very happy user until 2.0. Going to look for another player (either freeware, or one where you don't have to pay each year).

Good luck with the future of bsplayer and take care...

adicoto 12th June 2006 03:11 PM

Quote:

Originally Posted by Mat2000
We will offer every registered user of BSplayer 1.x to upgrade for 19,99€ per icence. We are working on that. Please wait few more days.

Take care.

I think that you just doubled the number of sad users with this decision.


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