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-   -   Unhandled exception at EIP: 02A30556 (http://forum.bsplayer.com/general-talk-support/8082-unhandled-exception-eip-02a30556.html)

JPA 23rd December 2006 10:16 PM

Unhandled exception at EIP: 02A30556
 
Hi,

When I try to watch a movie with BSplayer 2.12, it crashes automatically
And open this message:

BSplayer v2.12.941, Unhandled exception at EIP: 02A30556
If you click 'Close' application will be terminated.
Please report this info to the author with description what were you doing.
If you have internet connection, it's recommended to send error report, this will help us solve problems faster.
Access violation at address 02A30556. Write of address A3055802
EAccessViolation
Call stack: 00000000,02A30556,00404843

Do you know how to fix it?

Thanks,

Tizio 29th December 2006 03:10 PM

Which kind of movie? AVI? Encoded with...?
Use GSpot to know the answers and then report here the results..

Have you already tried to uninstall BSplayer by removing all its folders (the one in Program Files and the one in C:\Documents and Settings\USER_NAME\Application Data\) and then reinstall it?

JPA 30th December 2006 07:56 PM

Hi, and thanks for your answer!

It doesn't work with all kind of video files.

When I install bsplayer on the first time, it works perfectly. Then, one week later, each time I would watch a movie, it asks me for the serial number I had already entered during the first installation. And finally, it doesn't work anymore.

I have already tried to uninstall BSplayer by removing all its folders, clean up the registry, and then install it one more time, but nothing happened.

Perhaps an incompatibility with an other program I've installed?

Tizio 30th December 2006 08:16 PM

Try to uninstall and then reinstall your codecs, or if this doesn't help, re-register quartz.dll (but probably the problem is in codecs) :roll:

adicoto 30th December 2006 09:07 PM

By any chance, did you have a message during window's initialisation saying "Windows has just recovered from a serious error...." ?
Do you have a multi-user Windows instalation ?
Do you run Vista ?

JPA 1st January 2007 01:03 AM

Thanks a lot for your helps, but everything is allright now.

I just reinstall all my codecs and now it seems to work.

For information, I have XP pro and no multi-user instalation and no error message during windows' initialisation.

Thanks a lot and happy new year!


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