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Gilles 6th July 2009 06:05 PM

[solved] The video window has disappeared ...

Yesterday, last time I used BSplayer, everything worked fine.
Today, I want to open a video file, the reader opens, I get the sound but the video window isn't there .... I tried to look everywhere on the options, then updated the player to the latest version (free), but no changes ... I restarted the computer, no changes ... tried with many video files that works usually, same, still no video ... and I did nothing since the last time I used it ... no install, nothing ... why is my video window suddenly gone? And how to get it back??

Thanks in advance.


Problem finally solved how it appeared ...
That's the mystery of computers .... :confuse:

Gilles 6th July 2009 06:41 PM

Crap, .... now it happens again :sad:
Now with 720p videos only :angry:

Actually, when I select "not remember the window position", then it works with small sized files, but still not with big videos such the 720p ones ... :angry:


adicoto 6th July 2009 06:52 PM

Do you use TV-out ? Is it possible that the video window remains on the secondary monitor ?

Gilles 6th July 2009 07:05 PM

Yes, I tried that ... but no, the window isn't there ...
"normal" files works (while it didn't before, when "not remember the window position" was unchecked), but 720p files still don't ...

Actually when I uncheck again the option "not remember the window position", then the window disappears again with every files :angry:

What's going on?? :sad::embarassed:

I never had this problem before!!

Gilles 6th July 2009 07:08 PM

Ok, new weird stuff ... when I click on a 720p file, then the window isn't there ... when I open a normal file, then, with the player open it, then it appears .... goshhh ... :angry:

Gilles 6th July 2009 07:22 PM

Now, something else strange happened ....
What I did was when the 720p was opened with the "open" button in bsplayer, I unchecked the "remember position", now it seems to work ...

But, now, the divx logo appears on the image, while the option to show that logo in the divx codec settings is unchecked ... how can I put this off while the option is already off?? is it possible that a second divx codec could be installed somewhere?
(by the way, this logo only appears with BSplayer, not with my other players ...)

This thing also changed the settings of my screensaver (from 15 minutes to 1 minute) (!!!!!!).

adicoto 6th July 2009 10:12 PM

Something is weird over there.

OK, for the DivX decoder, probably there is another decoder that it's used (DivX 5.2 located in system32 folder ? ) and probably it's installed by a codec pack and you can't find where to uncheck the "show logo" ?

Do you run Windows Vista ?

Gilles 6th July 2009 10:21 PM

I have XP.

I have checked for another version of the divx codec on the computer and found nothing else. I have uninstalled the latest version of BSplayer and put back the one I had before (2.3 something), no changes, put back the latest, no changes. Before doing this, I never had this little divx icon in the system tray while running videos. It also asked me to install ffdshow for bsplayer only (it said it was missing). So, now I uninstalled the "ffdshow" file that was installed in th bsplayer directory. No changes ... Maybe I should reinstall the codec pack (satsuki) I had before doing this step today, everything worked perfectly with that ...

BSPeter 6th July 2009 10:29 PM

With a file loaded where you have such logo:
(rightclick >) Options > Filters > Advanced
Then you can access the divx decoder used by BS.Player
On its properties / Quality settings check/select "Disable logo"

adicoto 6th July 2009 10:31 PM

Open a file. If DivX logo appears, then rigthclick -> options -> filters -> advanced and you will see there a DivX decoder. If you click on it, on the rigth you will find the file name and the path to it. Go there and rename the file (or just delete it)

Gilles 6th July 2009 10:37 PM

Thank you, there's still this system tray that opens now.
But I think that while installing BSplayer, it randomly modified some settings on my computer ... everytime I update BSplayer, I have such problems ... :mad
Last time it modified my default internet browser and changed the settings of my screensaver ....

Now, I believe it did the same and changed the divx settings somewhere .... as it again changed the settings of my screensaver ... I hope I won't have other surprises ...

Possible to remove this system tray?

adicoto 6th July 2009 10:42 PM

Can you do a printscreen of the running tasks on your computer and post it here ?

Gilles 6th July 2009 10:49 PM

Ok, will do that, but I realized there's a process called "Divxsm.exe" and when I kill it, the icon disappear. Which is a good news. But it start again everytime I open a file (not every video files actually, not the MKV for example)

adicoto 6th July 2009 10:53 PM

DivxSM.exe it's usually located in system32 folder too. You can delet the file with no regrets ;)
As for MKV, usually DivX it's not used in such a container.
No need for a printscreen anymore.

Gilles 6th July 2009 10:57 PM

Okay, but why this thing suddenly appears now?
Isn't there an option to just "hide" system tray icon somewhere, without having to delete the file?

adicoto 6th July 2009 10:58 PM

You can use the option to hide the icon that is built-in Windows. I am runing Windows Seven and currently it does not support DivX and can't test how to hide the icon.

Gilles 6th July 2009 11:04 PM

Thank you!
But wher can I find this "built-in" thing?

adicoto 6th July 2009 11:08 PM

I don't recal lexactly, but I may be close ;)
Rightclick on the task bar -> properties -> taskbar -> and somwhere in here there should be a button for hiding or selecting which icon to display.

Gilles 6th July 2009 11:17 PM


I haven't found, but after all, this isn't such a big deal to have this icon ...
Just weird that it appeard when installing the latest BSplayer ...

Gilles 7th July 2009 12:21 PM

By the way, just found out some other settings that have been randomly changed ... the double click didn't switch to full screen anymore, as well as the capture image didn't work anymore, the shortcuts have been disabled ...
That is very annoying, .... so what I just did was to, completely remove every trace of BSplayer on my computer and reinstall version 2.3.1 ... and all the settings came back to normal, well just need now to change my preferences .... HOW ANNOYING :angry:


Just got the same problem again (window disappeared), just by checking or unchecking the "memorise position" stuff .... must play with that long time to finally get it back ... I will never touch this button anymore :mad

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