subtitle
 

when i down load a subtitle Game of Thrones--410.mp4
it is sent to Subs/GAE841~1-spa.srt:biggrin:
i tried several times to change but is not possible
is there a way to find out what happened?

Format of subs can be defined in Preferences>Subtitles.

1. What version of Windows do you run ?
2. Any special local setting ?
3. If you change the subtitle location to Movie Folder (preferences -> subtitles -> online subtitles -> right side drop-down box) does still use 8 digit filename ?
4. Does the movie filename have special characters (like Spanish-ones) ?