Are subtitles enabled under
(rightclick >) Options > Preferences > Subtitles > [Subtitle properties]?
And what about "Draw subtitles to overlay surface" (also under [Subtitle properties])? http://bsplayer.com/forum/viewtopic.php?p=18673#18673
( a bit up in the same thread: http://bsplayer.com/forum/viewtopic.php?p=18607#18607 ) 
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