You don't have to 'uninstall' and 'reinstall' BSPlayer in order to test whether it has been misconfigured. Just temporarily rename BSplayer.*.xml (where the asterisk is your computer login). The configuration will reset to default. If the problem is not caused by bad config you can always revert to the former setup.
If not the WhenU, BSPlayer could have been distributed without any installer at all. Installer is not important.
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