Problem with new Samsung Galaxy S5

[BeefJerky]

I just got a new Samsung Galaxy S5 running KitKat v4.4.2 and am having issues with paid version of BSplayer. If I have it set to use "Hardware decoding mode (BSplayer engine)" it will crash when starting a video. Checking "Use alternate HW decoding mode" does not help. It will play fine using the system engine, but then I do not have DTS support. When crashing, I get the error "Unfortunately, BSPlayer has stopped." with options to Report or OK. If I hit OK, it will go back to the file browser screen after a bit.

I hope you can get this fixed soon, as I like this player, and want to continue using it.

[LFBV]

After upgrading the firmware to Android 4.4.2 on my Galaxy Note 10.1 2014, the BSplayer is unable to play MP4 files. The same happens with another video player installed in the tablet. Apparently it is some issue with Samsung since I have the BS player running smoothly on a Nexus 7 with Android 4.4.2.

Hopefully they can solve the problem because BSplayer has the best video quality and connects seamlessly with any network devices through SMB.

[lapas]

Originally Posted by BeefJerky

I just got a new Samsung Galaxy S5 running KitKat v4.4.2 and am having issues with paid version of BSplayer. If I have it set to use "Hardware decoding mode (BSplayer engine)" it will crash when starting a video. Checking "Use alternate HW decoding mode" does not help. It will play fine using the system engine, but then I do not have DTS support. When crashing, I get the error "Unfortunately, BSPlayer has stopped." with options to Report or OK. If I hit OK, it will go back to the file browser screen after a bit.

I hope you can get this fixed soon, as I like this player, and want to continue using it.

I have the same problem with my Samsung S5

[Ar4m1S]

I have the same problem with my Samsung Galaxy Note 10.1 2014 with 4.4.2 firmware.

Please!!!! a fix for this?

[BeefJerky]

So, is this ever going to be fixed? I got an e-mail from BSplayer support on April 16th saying this was being worked on. However, it has now been well over a month with no followups or fixes. What is going on???

With this level of "support" I'm quite disappointed that I spent the money on this app. I like to support developers, but I expect a reasonable level of support when issues arise.

[BeefJerky]

Well, I installed the updated version that just got released...and it still crashes on the S5. What's going on???

At this point, I wish I could get just my money back.

[BeefJerky]

*BUMP*

Still no updates to fix this, and still no communication on this issue from the devs. I still have a basically useless app that I paid for...

[BeefJerky]

And still not fixed in the newest version. What's the deal???