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Nigel1986 17th September 2015 11:28 PM

Subtitles download problem with mobile internet connection
Hi. I need a little help. My bsplayer doesn't want to download the subtitles with mobile internet connection from a wile now. It shows the subtitles, but when I choose one to download nothing is happening, and no error report too. With wireless internet connection there is no problem. I have the full version.

Any idea?

Thank you.

aqswdefly 19th September 2015 08:00 AM

I have the same issue too, registered to just post this.
Been using for 4 years without any issues.

DexteruL 26th October 2015 03:07 PM

I have the same problem ... it shows me the list with the subtitles , i click on one of them , it says downloading subtitles , but nothing happens , the video continues to play like nothing happened.This started about 4 months ago.I also can download just fine with Wi-Fi.

Ico-man 11th November 2015 10:31 AM

Does the problem still exist?

DexteruL 20th November 2015 04:29 PM

Just tested, the problem still persist. Please fix

Ganesh0581 2nd December 2015 11:35 AM

I think I have the same issue.

I use BSPlayer Free on two different phones :
- Samsung Galaxy S3 Android 4.3 (no SIM)
- HTC one M8 Android 4.4.2 (with SIM)

I tried downloading subtitles in the following different cases:
  1. - on the Samsung Galaxy S3 (using HTC one M8 wifi access point feature - and mobile internet connection):
  2. on the HTC one M8 (using mobile internet connection)
  • movies in a USB storage using the Host USB
  • movies in the internal SD (in the folder Movies)
  • movies in the external SD (in a folder Movies)
whatever the phone, whatever the location of the movie: subtitles are found (got the list) + I have the message that the subtitles are being downloaded BUT no subtitles are displayed + I do not find the folder Subs where I should find them after being downloaded.

DexteruL 12th January 2016 03:48 PM

For the first time in almost 4 months i managed to autodownload a subtitle with my mobile data connection.

Later Edit : It worked only once and after that it stopped working ...
Please fix . please allow us to download subtitles with data internet connection

Ganesh0581 2nd November 2016 10:57 PM

No one cares at all about this issue ?

This does not give a very good impression to customers or potential customers...

Not even a "we noticed that issue, we are not able to... this issue will be corrected in a x months... or please check the (potential ?) log located ...".

Fair enough... thank you for your kindness.

alexovy 2nd December 2016 07:37 AM

Hello, really, nobody from bsplayer answered until now to this issue?

The problem is still present in all the android version.

Hutje 8th February 2017 04:17 PM

Still nothing
I bought the app because of the automatical subtitle downloader which now doesn't work on mobile internet:frown:

DexteruL 12th September 2017 08:55 AM

Still not working, nearly 2 years after

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