5.1 Sony Surround Sound, Sound Blaster X-fi Card, BS Player no playing 5.1...Help!!

[xpolaris03x]

Hello, I have a Sony 5.1 surround sound, sound blaster x-fi audio card and bs player build 2.6. When I play a movie off of my laptop I am not gettig true 5.1 surround sound on my system...can anyone help with any additional downloads or configurations that I might need to do? Also i am connecting the surround sound to sound blaster via digital optical audio cable. Any help is much appreciated.

[SonyListens]

Hi xpolaris03x,

I’m Pat with SonyListens..Some helpful information, including How To & Troubleshooting, Drivers & Software, Manuals, Specs & Warranty, Videos & Tutorials, News & Alerts, even Services & Repair, where you can setup a repair (if required), may be found at Sony's eSupport website @ http://esupport.sony.com/. If you are unsuccessful in locating a solution there, please call our priority service # @ 1-888-750-7669 Hours:
■Mon-Fri 8:00am-12:00am (Midnight) ET
■Sat-Sun 9:00am-8:00pm ET

Thank you...