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How long the registration took? I mean - I pay, get the confirmation, receipt, then next day get the mail that they are going to send me the key, and after all, it looks like 3 days at least? Does it take four or five then? :roll: Just asking to know, don't kill me on sight, pls :P |
Hello long-time BSPlayer-user trodas! If it takes too long time I would personally contact them through email or through BSPlayer's contact-form: support@bsplayer.com http://www.bsplayer.com/index.php?p=contact :wink: |
Still nothing, sendin them mail :P It is nice, tought, that they send me that they will send me licence, but that was on Tuestay :roll: :? |
Maybe this will not be of help to you, but..: http://forum.bsplayer.org/viewtopic.php?t=7506 |
Well, that's the problem :roll: The first email I recieved (except for the WorldPay confirmations, payment IDs and stuff) is this: Quote:
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Don't worry, if you received that e-mail then the Pro license will be sent to you! I don't know why it's taking so much time, but you'll get it. (Now I'm writing to them so they will be informed of this issue :wink: ) |
Sorry for your trouble. On your transaction we have warning sign. We will send you Bsplayer licence today. Thank you for your support. |
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Sounds great, thank you :D :P |
Well, I don't want to complain too much, however still nothing? Are you sure, guys, you send me my key? :?: pavel@luckyuser.mailshell.com ... huh? :?: |
^bump^ .... :?: :?: :?: Still nothing? |
Whttp://members.home.nl/van.raak/smiconOohw.gifw ... it's really taking way too much time before this matter is solved. Just e-mailed Mat2000 to draw his attention to this once more. I don't know what is causing this situation, but it surely isn't good advertisement. :wink: (P.S.: email-addresses mentioned in your post and in your signature are different!) |
Please send me your details. |
BSPeter - thanks :wink: About the email - true enought. I use payed but good mailshell service, witch let you create a infinite number of email address to fight the spam by simply deleting these later (pretty effective, let'em get bounced by their crap back :twisted: ) and I must admit I made a slight mistake there - it was not the email I mentioned above that I used for the BSplayer registration process :lol: Anyway, I send the correct infos to Mat2000 by PM already :wink: Mat2000 - thanks for looking up where the problem is :wink: You got a PM :wink: |
Finally done now :wink: Dunno what went wrong, tough this is likely the longest registration time :lol: /me don't like to have this dubious record anyway :lol: :P |
Hopefully all is well that ends well! I understand however that BSPlayer's team is having a lot of problems with transactions, which appear to be fraudulent and then they have to contact the bank and at times it apparently can take quite a while before the bank reverts to them with a final reply. :wink: |
I dubt this is the case, since they use pay-merchant World pay, but whatever :wink: :P I finally supported developing of my favorite player :wink: :P |
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