Official BS.Player forums  

Go Back   Official BS.Player forums > Main forum > General Talk And Support
Register FAQ Calendar Today's Posts Search

General Talk And Support General talk and peer-to-peer support about BS.Player and other video and audio multimedia players.

Reply
 
LinkBack Thread Tools Search this Thread Display Modes
  #1 (permalink)  
Old 29th March 2006
trodas's Avatar
Senior Member
BS.Player Power User
 
Join Date: Nov 2002
Location: Czech republic
Age: 49
Posts: 239
Rep Power: 0
trodas is an unknown quantity at this point
Default How long the registration took?

I mean - I pay, get the confirmation, receipt, then next day get the mail that they are going to send me the key, and after all, it looks like 3 days at least?

Does it take four or five then? :roll:

Just asking to know, don't kill me on sight, pls :P
__________________
-
Reply With Quote
  #2 (permalink)  
Old 29th March 2006
BSPeter's Avatar
Moderator
BS.Player Master
 
Join Date: Nov 2002
Location: The Netherlands
Posts: 5,463
Rep Power: 32
BSPeter is on a distinguished road
Default

Hello long-time BSPlayer-user trodas!
If it takes too long time I would personally contact them through email or through BSPlayer's contact-form:
support@bsplayer.com
http://www.bsplayer.com/index.php?p=contact
__________________
Help2Help (click) BSplayer: simply the best & most versatile (Build 1072 Dutch language here!)
When posting always mention your computer's OS and the version and build number(!) of BS.Player as used by you,
as well as - if applicable and especially when encountering problems - the type(s) of the file(s) mentioned in your post.
Private messages/Visitor messages are NOT for seeking personal help with respect to BS.Player! Instead use the forums!
Reply With Quote
  #3 (permalink)  
Old 30th March 2006
trodas's Avatar
Senior Member
BS.Player Power User
 
Join Date: Nov 2002
Location: Czech republic
Age: 49
Posts: 239
Rep Power: 0
trodas is an unknown quantity at this point
Default

Still nothing, sendin them mail :P

It is nice, tought, that they send me that they will send me licence, but that was on Tuestay :roll: :?
__________________
-
Reply With Quote
  #4 (permalink)  
Old 30th March 2006
Moderator
BS.Player Master
 
Join Date: Nov 2003
Location: Italy
Posts: 3,037
Rep Power: 28
Tizio will become famous soon enough
Default

Maybe this will not be of help to you, but..:
http://forum.bsplayer.org/viewtopic.php?t=7506
__________________
BSP SkinMaker (v1.07) the one and only Skin Editor for BSplayer
BSP Definitions Manager (v1.02)
BS.Player's FAQ (by BSPeter) | Italian language file (v2.57 build 1051)
Reply With Quote
  #5 (permalink)  
Old 31st March 2006
trodas's Avatar
Senior Member
BS.Player Power User
 
Join Date: Nov 2002
Location: Czech republic
Age: 49
Posts: 239
Rep Power: 0
trodas is an unknown quantity at this point
Default

Well, that's the problem :roll: The first email I recieved (except for the WorldPay confirmations, payment IDs and stuff) is this:

Quote:
Dear customer,
we are checking your transaction for BSplayer PRO license.

Please send confirmation about your purchase.

Take care, BSplayer team.
so, I confirmed and get this:

Quote:
We will send you licence.

|------------------------------------------------------------|
Matjaz Kurincic
IT manager
Webteh, d.o.o.
Cesta v Zgornji log 32
SI-1000, Ljubljana
Slovenia

email: matjaz@webteh.com
http://www.webteh.com
tel.:01 2571 198

http://www.webteh.biz | http://www.webyshop.com
http://gostovanje.webteh.com | http://domene.webteh.com
http://webteh.biz/forum | http://www.bsplayer.com
|------------------------------------------------------------|
And that was about it :? This one come on Tuesday 28.3.06. From this point - nothing. I hope this is nothing serious, but I have my doubts now... :roll:
__________________
-
Reply With Quote
  #6 (permalink)  
Old 31st March 2006
Moderator
BS.Player Master
 
Join Date: Nov 2003
Location: Italy
Posts: 3,037
Rep Power: 28
Tizio will become famous soon enough
Default

Don't worry, if you received that e-mail then the Pro license will be sent to you!
I don't know why it's taking so much time, but you'll get it.

(Now I'm writing to them so they will be informed of this issue )
__________________
BSP SkinMaker (v1.07) the one and only Skin Editor for BSplayer
BSP Definitions Manager (v1.02)
BS.Player's FAQ (by BSPeter) | Italian language file (v2.57 build 1051)
Reply With Quote
  #7 (permalink)  
Old 31st March 2006
Mat2000's Avatar
Administrator
BS.Player Power User
 
Join Date: Nov 2003
Location: SLOVENIA
Age: 48
Posts: 126
Rep Power: 21
Mat2000 will become famous soon enough
Default

Sorry for your trouble.
On your transaction we have warning sign.

We will send you Bsplayer licence today.

Thank you for your support.
__________________
-
Reply With Quote
  #8 (permalink)  
Old 31st March 2006
Moderator
BS.Player Master
 
Join Date: Nov 2003
Location: Italy
Posts: 3,037
Rep Power: 28
Tizio will become famous soon enough
Default

Quote:
Originally Posted by Mat2000
Sorry for your trouble.
On your transaction we have warning sign.

We will send you Bsplayer licence today.

Thank you for your support.
Thank you for the speed reply :D
__________________
BSP SkinMaker (v1.07) the one and only Skin Editor for BSplayer
BSP Definitions Manager (v1.02)
BS.Player's FAQ (by BSPeter) | Italian language file (v2.57 build 1051)
Reply With Quote
  #9 (permalink)  
Old 2nd April 2006
trodas's Avatar
Senior Member
BS.Player Power User
 
Join Date: Nov 2002
Location: Czech republic
Age: 49
Posts: 239
Rep Power: 0
trodas is an unknown quantity at this point
Default

Sounds great, thank you :D :P
__________________
-
Reply With Quote
  #10 (permalink)  
Old 5th April 2006
trodas's Avatar
Senior Member
BS.Player Power User
 
Join Date: Nov 2002
Location: Czech republic
Age: 49
Posts: 239
Rep Power: 0
trodas is an unknown quantity at this point
Default

Well, I don't want to complain too much, however still nothing?
Are you sure, guys, you send me my key? :?:
pavel@luckyuser.mailshell.com ... huh? :?:
__________________
-
Reply With Quote
  #11 (permalink)  
Old 11th April 2006
trodas's Avatar
Senior Member
BS.Player Power User
 
Join Date: Nov 2002
Location: Czech republic
Age: 49
Posts: 239
Rep Power: 0
trodas is an unknown quantity at this point
Default

^bump^ .... :?: :?: :?:

Still nothing?
__________________
-
Reply With Quote
  #12 (permalink)  
Old 11th April 2006
BSPeter's Avatar
Moderator
BS.Player Master
 
Join Date: Nov 2002
Location: The Netherlands
Posts: 5,463
Rep Power: 32
BSPeter is on a distinguished road
Default

Ww ... it's really taking way too much time before this matter is solved. Just e-mailed Mat2000 to draw his attention to this once more. I don't know what is causing this situation, but it surely isn't good advertisement.

(P.S.: email-addresses mentioned in your post and in your signature are different!)
__________________
Help2Help (click) BSplayer: simply the best & most versatile (Build 1072 Dutch language here!)
When posting always mention your computer's OS and the version and build number(!) of BS.Player as used by you,
as well as - if applicable and especially when encountering problems - the type(s) of the file(s) mentioned in your post.
Private messages/Visitor messages are NOT for seeking personal help with respect to BS.Player! Instead use the forums!
Reply With Quote
  #13 (permalink)  
Old 12th April 2006
Mat2000's Avatar
Administrator
BS.Player Power User
 
Join Date: Nov 2003
Location: SLOVENIA
Age: 48
Posts: 126
Rep Power: 21
Mat2000 will become famous soon enough
Default

Please send me your details.
__________________
-
Reply With Quote
  #14 (permalink)  
Old 12th April 2006
trodas's Avatar
Senior Member
BS.Player Power User
 
Join Date: Nov 2002
Location: Czech republic
Age: 49
Posts: 239
Rep Power: 0
trodas is an unknown quantity at this point
Default

BSPeter - thanks About the email - true enought. I use payed but good mailshell service, witch let you create a infinite number of email address to fight the spam by simply deleting these later (pretty effective, let'em get bounced by their crap back :twisted: ) and I must admit I made a slight mistake there - it was not the email I mentioned above that I used for the BSplayer registration process :lol:
Anyway, I send the correct infos to Mat2000 by PM already


Mat2000 - thanks for looking up where the problem is You got a PM
__________________
-
Reply With Quote
  #15 (permalink)  
Old 13th April 2006
trodas's Avatar
Senior Member
BS.Player Power User
 
Join Date: Nov 2002
Location: Czech republic
Age: 49
Posts: 239
Rep Power: 0
trodas is an unknown quantity at this point
Default

Finally done now

Dunno what went wrong, tough this is likely the longest registration time :lol:

/me don't like to have this dubious record anyway :lol: :P
__________________
-
Reply With Quote
  #16 (permalink)  
Old 13th April 2006
BSPeter's Avatar
Moderator
BS.Player Master
 
Join Date: Nov 2002
Location: The Netherlands
Posts: 5,463
Rep Power: 32
BSPeter is on a distinguished road
Default

Hopefully all is well that ends well!
I understand however that BSPlayer's team is having a lot of problems with transactions, which appear to be fraudulent and then they have to contact the bank and at times it apparently can take quite a while before the bank reverts to them with a final reply.
__________________
Help2Help (click) BSplayer: simply the best & most versatile (Build 1072 Dutch language here!)
When posting always mention your computer's OS and the version and build number(!) of BS.Player as used by you,
as well as - if applicable and especially when encountering problems - the type(s) of the file(s) mentioned in your post.
Private messages/Visitor messages are NOT for seeking personal help with respect to BS.Player! Instead use the forums!
Reply With Quote
  #17 (permalink)  
Old 13th April 2006
trodas's Avatar
Senior Member
BS.Player Power User
 
Join Date: Nov 2002
Location: Czech republic
Age: 49
Posts: 239
Rep Power: 0
trodas is an unknown quantity at this point
Default

I dubt this is the case, since they use pay-merchant World pay, but whatever :P

I finally supported developing of my favorite player :P
__________________
-
Reply With Quote
Reply

Tags
long, registration


Posting Rules


All times are GMT +1. The time now is 11:49 PM.


Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2024, vBulletin Solutions, Inc.
Search Engine Optimization by vBSEO 3.6.0 PL2
Ad Management plugin by RedTyger

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20