The bug being confirmed I mentioned was not this particular issue. It was a separate issue and was confirmed back in December.
It can't be UAC as it worked for a while, then just stopped working for reasons undetermined. Running as administrator doesn't seem to help, either.
I could definitely see this being something that might have changed on the subtitle provider's end, but going such a long time without an update makes it frustrating. I live for the subtitles!
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