No subtitles found or error checking

[Mike2421]

Hi guys,

i am running BS Player Free on my Minix Neo X7 tv box. the problem is that when i load a movie then it displayed the message "No subtitles found or error checking". I set up everything properly regarding the searching of subtitles. I have set the preferred language to Greek and English and i have enabled subtitles. But yet nothing. I am also running this app on my Samsung Galaxy S4 and it runs fine there. I must say though that it was not working fine on my mobile at the very beginning either. What do i gave to do to make it work on my tv box?

Thank you in advance

[vinaldi]

Same problem here on the same device.

Funny thing is that the same file, when played on windows bsplayer works perfectly.

Seems to be a random issue 'cause other chapters of the same series are able to find the subtitles.