Error when i play any video

[c]

I got this error:

BSPlayer v0.86.499, Unhandled exception at EIP: 03816D50
If you click 'Close' application will be terminated.
Please report this info to the author with description what were you doing.
Access violation at address 03816D50 in module 'DSP2DSHOW.AX'. Read of address FFFFFFFF
EAccessViolation
, 0x004C8BDB, 0x004C8E55, 0x004526B3, 0x00449D1E, 0xBFF7363B, 0xBFF94407, 0x00768CD6, 0x00058F64

i read the faq, and it tell about a morgan ...what is it?
how can i solve my problem?
i installed the Xvid codec for windows in http://www.xvidmovies.com/codec/ but i got error anyway

what should i do to play videos in bsplay?
Note: i want to play a file in XVid that any player plays it, only radlight opens it but with traking error