Freezes at opening or skipping inside mp4 and mkv files on XP Pro 32bit SP3 Romanian

[rooster]

1. I own the computers, but the user is my cousin who is abroad for a while and I do not want to impersonate him in relationship with bsplayer.com.
The thread should trigger the technical support anyway. I wonder why am I the only user reportig this behaviour.

2. - rendering method: internal renderer overlay (default) [all working methods are producing a freeze];
- subtitle rendering engine: new [old fails too].

3. I did a clean XP Pro SP3 32bit english, just drivers for chipset, video, audio and lan from manufacturer, BS.Player and BS.Player PRO latest version and both freezes even with subtitles disabled in Options when I skip mkv files.
It is an awsome player, I watched tons of divx movies with it, but mp4 and mkv on XP Pro is the limit and nobody cares!
I won't migrate to W7 or W8 and I am really sorry to lose BS.Player flavour ...