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  #1 (permalink)  
Old 16th May 2008
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Bandu is an unknown quantity at this point
Default VISTA Ultimate x64

Hey everyone,

I've got massive problems running BSPlayerPRO on Vista ultimate x64.
I have GeForce 7950 GTX in my Dell XPS M1710 notebook.

It doesn't matter what file or codec I try to play, bsplayer just crashes.
It crashes also if I try to change settings in the preferences.

I was sending error-reports for fiew days now, but get no response.

This tool is just NOT working!

Anybody knows how to get the money back?

thx
Bandu
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  #2 (permalink)  
Old 16th May 2008
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Tizio will become famous soon enough
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Hi, I have an Inspiron 9400 (almost the same as your XPS unless the chassis and leds) with a 7900GS (same family as your graphic card) and I have no problems in running this player, but I never tried Vista 64bit

Have you tried to uninstall it (remember also to remove all settings files) and then reinstall it? Tried other versions? What error message you got? BSplayer's error message window or Windows one? And the error message says? Do you get this error message just by starting the app, or when you start playing a video file?

I'll send a private message to a BSPlayer team member to solicit a reply to your help requests, I'm sure you'll find a way to make it work, but I doubt you can have your money back (even if I'm not sure since I'm not a BSP team member)

And remember to answer my questions ;)
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  #3 (permalink)  
Old 16th May 2008
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adicoto is on a distinguished road
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Quote:
Originally Posted by Tizio
What error message you got? BSplayer's error message window or Windows one? And the error message says? Do you get this error message just by starting the app, or when you start playing a video file?
And remember to answer his questions ;)
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