Subtitles are loading only in symbols,nothing helps...

[couchedesoleilfreestyle]

:( I tried everything suggested in the help post, I even loaded different files from differents web sites, subtitles on my BSPlayer load on time, everything else works great but there are no letters, only different symbols with no sens at all and changing fonts or anything like this only makes it worse... I must need something additional because on my laptop it works and BSPlayer reads them normally.
Please help...
P.S. When I open the sub file in a notepad I have the lines and the text but still a text which is made of strange symbols and no way to change it