OpenSubtitles.org support

[opensubtitles]

Hi everybody,

webmaster of opensubtitles.org writing. If you have any questions concerning our service in BS.Player, just ask here, or PM me, I am willing to help.

I am sorry for being offline sometimes, also now, load to API servers are just huge, we are in progress of upgrading servers, so in future, you will don't have to wait so long time to deliver subtitles to your screen. But everything costs money...

When I am looking to stats, BS.Player is the most popular client on OpenSubtitles.org, in peak times, we got more than 4000 BS.Players users online.

Enjoy our free service.

P.S.: We are on twitter, so follow us, when you want to be informed, what is happening right now.

[Ico-man]

Can you check this: Subtitles with language suffix doesn't work ?

[fuyaka]

I cant upload via bsplayer, I used to can but now it says errror occured while sending
(see this post)

[opensubtitles]

without debug log I can not help.

[fuyaka]

Where can I find debug file?

[Ico-man]

The reason could be a temporary unavailability of the server. Does this still happen?

[Paul_Naegels]

Hello there

Having problems lately with downloading subs from opensubtitles with BS player. Any news?

Thnx!

[opensubtitles]

Originally Posted by Paul_Naegels

Hello there

Having problems lately with downloading subs from opensubtitles with BS player. Any news?

Thnx!

always check Subtitles - download movie and TV Series subtitles from the biggest open subtitles database if it is working. If not, it is not working also in BSPlayer (Simply stated). We have been doing in this time some database changes, so site was down for a while. now is back

[Sageadvisor]

The last 2 days when starting a video in bsplayer I get the message Error Opensubtitles.org when bsp does it's search for subs.

Is there a problem with the site?

Thanks

[opensubtitles]

always try:

http://api.opensubtitles.org/xml-rpc

if you get answer, then it is working

Also, recently we got some problem with server, working on fix, so sometimes it is down.

[Henkie]

BS player uses 3 search sites for subtitles. My selected language is Dutch. The last few weeks I got the messages from those 3 sites: no subtitles found. When I go to OpenSubtitles.org, which is one of the subtitle search sites BS is using, and I type in the movie title I get a lot of subtitles (Dutch) for that movie. Why is the automatic subtitle search not working and what can I do to fix this? I didn't change anything in the Menu/Options/Preference.

[opensubtitles]

Originally Posted by Henkie

BS player uses 3 search sites for subtitles. My selected language is Dutch. The last few weeks I got the messages from those 3 sites: no subtitles found. When I go to OpenSubtitles.org, which is one of the subtitle search sites BS is using, and I type in the movie title I get a lot of subtitles (Dutch) for that movie. Why is the automatic subtitle search not working and what can I do to fix this? I didn't change anything in the Menu/Options/Preference.

please check how subtitles search work, specially moviehash feature. Read here more OpenSubtitles.org

[TheLoneBaker]

I’ve been using bs player for awhile now I have noticed that when I do a subtitle search it will only search two of the three sources.


It will say checking for subtitles on all three sites and then two of the three pop up with results.

When it comes to opensubtitles it always says error opensubtitles.org

I’ve tried to figure out why but can’t see any problems on my end. My setting and preferences are fine and I see the website itself is active... but still I get an error message for opensubtitles.

It’s been doing this for months now and probably longer than that.

[lezero gan]

I have the same error for 3 weeks now.
It worked fine for years before that.
I have PC with the latest versions of home windows 10 and BsPlayer.

When searching for subtitles, getsubtitle and bsplayer-subtitles are working OK, but I get "error OpenSubtitles.org ".


Browsing Manually OpenSubtitles.org is OK. Also, OpenSubtitles.org works fine with VLC player. So something happened to BsPlayer or to its protocol with OpenSubtitles.

[opensubtitles]

the SSL certificate expired and just for this reason have to renew it, Cloudflare doesnt support 2nd TLD SSL certificates...

https://bsplayer.api.opensubtitles.org/xml-rpc doesnt load properly, thats why you can not get it working

[miguelito]

This is still not working. What do you have to do to get it working??

[opensubtitles]

Originally Posted by miguelito

This is still not working. What do you have to do to get it working??

we are working on fix, right now we have to change CAA zone for domain, I guess it will work in 2 days

[Ico-man]

TLS is not the issue here, we are working on a fix, should be implemented today.

[TheLoneBaker]

Whatever was done fixed the problem for only a couple days. It now says error once again.

[keanna]

Still getting "error OpenSubtitles.org " for new subtitles (search works just fine for old releases). Also, I can find them manually on opensubtitles.org, only automatic download doesn’t work.