Quote:
Originally Posted by bilbobagginz Complaint:
I wouldn't expect a customer to finish your "READ this before posting" article and doesn't get freaked out irritated. |
At the start of my Help2Help-post (
which please note I posted as a fellow-user as I've nothing to do with the development of BSPlayer!!), there is an
index. So you needn't necessarily read the entire post (though in my opinion it would not really harm anyone). You could have easliy found in the index what you were looking for. I quote from that post:
Please DO take the trouble to read the topics covered in this post!
Index of the topics covered below:
(1) .... (9) .....
and further under "MISCELLANEOUS":
(a) .... (e) ....
(f) Where to buy BSPlayer Pro? ; How to register it?;
Support?
(g) ....
Then the relevant info shown under
(f) almost at the bottom of my Help2Help-post reads:
(f) Where to buy BSPlayer Pro; How to register it?; Support?
To buy BSPlayer Pro go
here.
After purchase you will receive an email from
BSPlayer sales,
reading (i.a.):
You can download BSplayer Pro at ..... followed by a link to your log-in page.
and on the next two lines in the email there will be your
Username and
Password to be able to log in at the download page.
After log in you will see a page with a welcome text at the top right and also:
Now just click on [Get BSplayer PRO] to download.
The e-mail from BSPlayer team will also contain
(1) Registered User name
(2) Registration code (a rather long alphanumeric string).
These are needed to activate BSPlayer Pro once downloaded and installed.
As it is easy to make typing errors with the code, I would suggest to use "Copy and Paste" method for that. (Open the e-mail, select the registration code and then rightclick > Copy. Further remember the "User name", which may be "case-sensitive", meaning that you must type in UPPER and lower-case characters as shown in the e-mail).
You can also register at a later time by starting BSPlayer Pro and rightclicking on its control panel (skin); then select "About" at the bottom of the list appearing and subsequently press [R] on your keyboard.
In the "Registration info"-window which appears, type in your "Registered User name", place mouse-pointer in the "Registration code"-box and then rightclick > Paste.
Click [OK]
In the "About" information under "Registered to" your "User name" should be shown now.
To purchasers of BSPlayer Pro (holding an officially obtained registration code), BSPlayer-team provides
technical email support. These purchasers are invited to mail their technical questions regarding BSplayer Pro to
support@bsplayer.com and they will receive direct support from BSPlayer-team. (Note this does NOT apply to users of the FREE version BSPlayer!)