You didn't answer my question, nor do you provide any information which would enable us to help you. I suggest you read my Help2Help-post (a.k.a. "
READ THIS FIRST BEFORE POSTING")
P.S.:
To purchasers of BSPlayer Pro holding an officially obtained registration code, BSPlayer-team provides technical e-mail support, which is made available through the contact-form at http://www.bsplayer.org/en/contact_us/. (A link to this form is also provided at BSPlayer's webpage "Customer Service". So BSPlayer Pro users are invited to use this options to receive direct support from BSPlayer-team. But maybe this doesn't apply for you?