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Old 28th March 2011
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When you installed BS.Player, did you allow it to install its preferred codecs/filters?
With a *.mov file loaded, what is shown under
(rightclick >) Options > Filters > Advanced ?
Note to get full info (and/or further access) you should also click on the [+]-signs in front of the codecs/filters shown.
Also click on "source" and mention the info from there.
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When posting always mention your computer's OS and the version and build number(!) of BS.Player as used by you,
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