DOWNLOADING BSPLAYER PROBLEM

[NIKOLAOS]

:( I HAVE A PROBLEM TRYING TO DOWNLOAD THE FREE EDITION OF BSPLAYER IN MY COMPUTER.I DO EVERYTHING ALLRIGHT BUT WHEN IT STARTS THE INSTALLATION IT STOPS A LITTLE BEFORE THE END AND THERE IS A MESSAGE COMING WHICH SAYS THAT THE WINDOWS HAVE TO STOP THIS PROGRESS AND IT ASKS ME IF I WANT TO SEND THIS PROBLEM.WHATEVER I CHOOSE AFTER THAT I SEE THAT THE ICON OF THE BSPLAYER IS IN MY SCREEN BUT IT DOESN'T WORK AT ALL.
COULD SOMEONE HELP ME TO SOLVE THE PROBLEM?

[Tizio]

Have you tried to download BSplayer again?
Before reinstalling it, delete BSplayer folders (C:\Program Files\Webteh\BSplayer\ and C:\Documents and Settings\USER_NAME\Application Data\BSplayer\ or if you are using Vista C:\Users\USER_NAME\AppData\Roaming\BSplayer\)