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General Talk And Support General talk and peer-to-peer support about BS.Player and other video and audio multimedia players.

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  #1 (permalink)  
Old 26th April 2007
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Default There is no download button.

I have purchased BSPlayer PRO, recieved the email and logged in.

The site says:
Quote:
You can select following options from the left menu:

Logout - leave Login area and Logout

Get Bs.Player PRO - download latest version of BS.Player PRO

Upgrade - upgrade your version of BS.Player PRO to version 2.20

My BS.Skins - go to My BS.Skins section to post NEW skins or edit OLD ones

Change user data - change your password, personal data and e-mail
However the left menu contains only the buttons: Logout, My BS.Skins and Change user data. Also, the view doesn't include any other means to download BSPlayer PRO.

I am attaching a picture of how it looks.

How am I supposed to get what I payed for?
Attached Images
File Type: png ssuck_144.png (25.1 KB, 12176 views)
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  #2 (permalink)  
Old 26th April 2007
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Default I am facing the SAME problem!

I am facing the SAME problem!

Purchased on Monday, problem reported, still no answer, terrible, I already paid my money and did not get a produt.
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  #3 (permalink)  
Old 26th April 2007
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Default PROlite download working

Please re-try to download BS.Player PROlite now.

We had a problem, but it is fixed now.

We are sorry for any inconveniences.

Ico-man
Webteh
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  #4 (permalink)  
Old 1st July 2007
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Default

seems the problem is back again, because i can't download BSplayer Pro either. tried 3 different browsers, no luck
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  #5 (permalink)  
Old 2nd July 2007
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Default

Did you alreacy contact BS.Player-team (e.g. by clicking on the Contact us link as provided in Ico-man's post?
__________________
Help2Help (click) BSplayer: simply the best & most versatile (Build 1072 Dutch language here!)
When posting always mention your computer's OS and the version and build number(!) of BS.Player as used by you,
as well as - if applicable and especially when encountering problems - the type(s) of the file(s) mentioned in your post.
Private messages/Visitor messages are NOT for seeking personal help with respect to BS.Player! Instead use the forums!
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  #6 (permalink)  
Old 11th July 2007
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Default BS.player licensing

Also, this "problem" will appear when BS.Player license expires, so Download button will then be no longer visible.

What you get when you purchase a BS.Player license?
http://www.bsplayer.org/en/bs.player/product/licensing/

1) current version of BS.Player (available for download from our website)
2) Subscription to all updates and upgrades of BS.Player for a period of 12 months
3) 12 months of technical help


After your 12 month license expires, you can not download never versions of BS.Player.

Returning users (users who already purchased BS.Player license in the past) receive special discount for license renewals (license for these users costs only 19,90€/year for PRO version)

We will implement a notification system for users of BS.Player, so they will be better informed of the license expiration.
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