Problem uploading subtitles

[Radek87]

Hi,

I can upload upload subtitles to BS Player subtitles and GetSubtitle servers, but if I attempt to upload to OpenSubtitles the OSD messege pops out telling me subtitles couldnt be uploaded.

I used to play videos with MPC-HC and I used simple application SubtitleTools to manually upload subtitles to OpenSubtitles server and it worked like a charm.

Unfortunatelly it seems BS Player fails to upload them to OpenSubtitles from some reason. I tried using my account and password and I also tried annonymous uploading, manual X automatic upload, but it didnt help.

Weird is that SubtitleTools required me to enter IMDB ID and language each time I upload, while BSPlayer doesnt require these information. Might that be the problem? I also dont get an option to enter IMDB ID and subtitle vote at the end of movie. (I have all those features enabled in settings)

I have BS Player 2.63, Windows 8 and I use Czech language translation.

Thank you for any advice.

[opensubtitles]

thanks for info. the best would be, if we get some debug.log, what exactly going on - what you send to server, and what you get back.

there must be some reason subtitles is not uploaded - it can be because we are limiting duplicates, or it can be something is wrong.

For helping we need to see communication between you and our servers.

If BS.Player doesn't support some log, I would suggest to use some kind network capturing program, something like WireShark.

[Radek87]

Hi,

(I had a nice reply ready but forum logged me off and I lost all the text, I nearly got heart attack :( so I will write short version of original reply here)

I couldnt use shark because of win 8,so I used microsoft monitor. Problem is I cannot print screen the results here because it must be manually decoded from HEX and there is no way to display it decoded by default.

But ... during the uploading subtitles there are messages about IMDB number, movie size, log in info and then there pops out "413 Invalid ImdbID" in Microsoft Network Monitor and BSPlayer instantly gives uploading error.

I checked IMDB number and it should be correct. So I am not sure what I am doing wrong. I tried uploading subtitles for Friday Night Dinner tv show and BS Player found IMDB ID for the show and also according to web it is 1844923 which is in accordance with BSPlayer.

ps: previous errors were caused by "allindb" message, so I guess its shortcut for "already in database". So that issue is solved.

[opensubtitles]

I checked when "413 Invalid ImdbID" pops, it is if IMDBID:
- is empty
- is < 1
- or is not a number

so it would be good to see what is really BSplayer sending. I will contact also developers.

[Radek87]

I checked those options and I tried to upload subtitles using BSPlayer and SubtitleTools 2.4. BSPlayer wasn't successful but SubtitleTools uploaded correctly. IMDB ID number is completely missing in BSPlayer communication.

edit:
I also tried another tv show and new error appeared for BSPlayer. (see test #2)

BSPlayer (test # 1, imdb number missing)

<methodCall>
<methodName>UploadSubtitles</methodName>
<params>
<param>
<value>85dsjt6r5v1cip1h9eacefeke0</value>
</param>
<param>
<value>
<struct>
<member>
<name>baseinfo</name>
<value>
<struct>
<member>
<name>idmovieimdb</name>
<value></value>
</member>
</struct>
</value>
</member>
<member>
<name>cd1</name>
<value

--- next message ---

<?xml version="1.0" encoding="utf-8"?>
<methodResponse>
<params>
 <param>
  <value>
   <struct>
    <member>
     <name>status</name>
     <value>
      <string>413 Invalid ImdbID</string>
     </value>
    </member>
    <member>
     <name>d

SubtitleTools (test # 1, imdb number present, upload successful)

<methodCall>
<methodName>UploadSubtitles</methodName>
<params>
<param>
<value><string>60blvhpnfs9876qeb8v4agdgf4</string></value>
</param>
  <param>
  <value>
  <struct>
  <member>
  <name>baseinfo</name>
  <value>
  <struct>
  <member>
  <name>idmovieimdb</name>
  <value><string>1844923</string></value>
  </member>
  <member>
  <name>sublanguageid</name>
    <value><string>cze</string></value>
     </member>
     <member>
     <name>moviereleasename</name>
     <value><string>Friday Night Dinner s02e04</string></value>
     </member>
     <member>
     <name>movieaka</name>
     <value><string/></value>
     </member>
     <member>
     <name>subauthorcomment</name>
     <value><string/></value>
     </member>
     </struct>

BSPlayer (test #2, BSPlayer sends IMDB ID as a text)

<methodCall>
<methodName>UploadSubtitles</methodName>
<params>
<param>
<value>c2043n3pfd9usp7rpdj3124tu0</value>
</param>
<param>
<value>
<struct>
<member>
<name>baseinfo</name>
<value>
<struct>
<member>
<name>idmovieimdb</name>
<value>bsplayer.api.opensubtitles.org/xml-rpc</value>
</member>
</struct>
</value><

--- next message ---

<?xml version="1.0" encoding="utf-8"?>
<methodResponse>
<params>
 <param>
  <value>
   <struct>
    <member>
     <name>status</name>
     <value>
      <string>412 idmovieimdb : bsplayer.api.opensubtitles.org/xml-rpc has invalid format (is n

[opensubtitles]

yes, thats exactly what I can see also in debug on server, I was just playing with that.

I point BSPlayer developers to this thread, so they will take care of it. From the logs I can see these versions are affected:

2.58
2.59
2.60
2.61
2.62
2.63

and maybe some more

Thanks for info

[Radek87]

Thanks for notifying BSPlayer, I hope this problem will be solved in one of the future releases.

I tried older versions of BSPlayer, but I wasn't much successful uploading subtitles as other problems appeared. I checked 2.55 - 2.57 versions, but subtitles didn't upload due to "alreadyindb" message, even though subtitles are not in database yet according to website search engine. Searching subtitles didn't work properly either. But these are problems that are probably caused by the fact these versions are really outdated now (1-2 years).

So if someone is reading this I would recommend using latest BSPlayer and SubtitleTools for manual uploading to opensubtitles at least until problem is solved for BSPlayer.

Thank you for your help.