proplem in sound

[critic]

hi every one

I have problem in sound of one file
it's type & extention is ( TS XviD.avi )

so, it's voice can't be played
but it's vedio is playing very well

absolutely this file play with the very good program bsplayer

pleas, I want any program to fix this problem

thank you

[adicoto]

Wjen installed BS.Player, did you allowed to install it's codecs ?
If not, have you installed AC3Filter ?

[critic]

Yes, I installed it fully
but I don't no about AC3Filter
How can i get it ?

[BSPeter]

If you indeed permitted BS.Player upon its installation to also "internally" install its preferred codecs/filters, AC3Filter has already been installed on your system. You can check by having a look inside BS.Player's installation folder, where you will find a folder "AC3 Filter". If there is no such folder, you didn't allow BS.Player to install its preferred (and needed) codecs/filters, but you can still do so, using "codecmanager.exe", which you can also find inside BS.Player's installation folder.
If you find that the folder "AC3 Filter" is there, please load the TS XviD.avi file and then rightclick > Options > Filters > Advanced.
There you see the filter(s)/codec(s) which are used by BS.Player for playback of the file loaded. Clicking on the small [+]-signs in front of the codec(s)/filter(s) shown, will reveal further info and access to them.
Please inform us what filters you see. (Make sure to also click on "Source" and let us know the info shown there.)

[critic]

You can check by having a look inside BS.Player's installation folder

you mean in C drive > program files > Webteh > etc ?
there's no folder "AC3 Filter" there

or in folder that I installed bsplayer program from it ?
in fact i get it from internet

----------
then i get this program "codecmanager.exe" and set up some filters but it still not working
--------

please load the TS XviD.avi file and then rightclick > Options > Filters > Advanced.

I did that although there is no folder "AC3 Filter" - in the following information :

================================================== =========
1-
RealVideo Decoder
Location: C:\Documents and Settings\Administrator\Application Data\BSplayer PRO\RealMedia splitter\
RealMediaSplitter.ax, Size: 434176 bytes, Version 1.0.1.2

CompanyName: Gabest
FileDescription: RealMedia Splitter
FileVersion: 1, 0, 1, 2
InternalName: RealMedia Splitter
LegalCopyright: Copyright (C) 2003-2007
LegalTradeMarks: Copyright (C) 2003-2007
OriginalFilename: RealMediaSplitter.ax
ProductName: RealMedia Splitter
ProductVersion: 1, 0, 1, 2
Comments:

2-
RealMedia Splitter
Location: C:\Documents and Settings\Administrator\Application Data\BSplayer PRO\RealMedia splitter\
RealMediaSplitter.ax, Size: 434176 bytes, Version 1.0.1.2

CompanyName: Gabest
FileDescription: RealMedia Splitter
FileVersion: 1, 0, 1, 2
InternalName: RealMedia Splitter
LegalCopyright: Copyright (C) 2003-2007
LegalTradeMarks: Copyright (C) 2003-2007
OriginalFilename: RealMediaSplitter.ax
ProductName: RealMedia Splitter
ProductVersion: 1, 0, 1, 2
Comments:

3-
Source
Location: C:\WINDOWS\system32\
quartz.dll, Size: 1287680 bytes, Version 6.5.2600.2180

CompanyName:
FileDescription:
FileVersion:
InternalName:
LegalCopyright:
LegalTradeMarks:
OriginalFilename:
ProductName:
ProductVersion:
Comments:
================================================== =

I'm so sorry for annoyance

[adicoto]

Having RealMedia Splitter on this list, or your codecs/filters are completly messed up either your file is not an AVI but an RM (or RMVB) file.
In the first case, you should uninstall all codecs you have instaled (or codec-packs) and re-install them through codecmanager.exe.
In the second case, you should install ffdshow and in it's audio configuration you need to enable support for real media audio.