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General Talk And Support General talk and peer-to-peer support about BS.Player and other video and audio multimedia players.

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Old 6th February 2010
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Default Two accounts using BSplayer in same PC

I have installed BSplayer Pro in my PC and it's working fine, during the installation I choose to install icons in all the users desktops and save settings in the installation directory.
But when I try to run BSplayer using the other account the playback is with no audio and at to high speed.
Checking the filters I see that the appropriate filters are not being used. How come that the first user has a correct configuration but not the second one?

How do I fix the problem?

Thanks
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Old 6th February 2010
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Do the other accounts have the same Windows' rights and privileges (e.g. UAC) with respect to BS.Player's installation folder as the account used at installation? (Your OS is ?)
Did you allow BS.Player Pro to locally install codecs/filters at its installation?
You can establish the codecs/filters which are actually used for playback by BS.Player as follows (with the media file loaded!):
(rightclick >) Options > Filters > Advanced
(clicking on the [+]-signs opens further info and access)
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Help2Help (click) BSplayer: simply the best & most versatile (Build 1072 Dutch language here!)
When posting always mention your computer's OS and the version and build number(!) of BS.Player as used by you,
as well as - if applicable and especially when encountering problems - the type(s) of the file(s) mentioned in your post.
Private messages/Visitor messages are NOT for seeking personal help with respect to BS.Player! Instead use the forums!
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