[SOLVED] No response from BS PLayer People what Gives

[ivan99]

Guys from BSPlayer in SLOVENIA or wherever you are:
I sent you several emails and got NO RESPONSES? What gives?? You need to be more responsive to your customers dudes, otherwise you will loose your USA business!! I will repeat my issue here in public, maybe someone will hear it and respond:
I purchased BS Pro last year or so, recently my comp crashed and I lost all emails and info about my BSPro purchase. I am asking you here to RESEARCH my purchase under email: ivan912@centurytel.net PLEASE and send me a new license key so I can upgrade my "regular" free ver to BSPro. Thank you.

[Ico-man]

We did send you the license, but as it seems, it got marked as spam.

Please read:
http://www.bsplayer.com/forum/viewtopic.php?t=12987

Every user of BS.Player PRO/PROlite can now check expiration date of his/hers license and can manually resend BS.Player Registration code to himself/herself at any time.

This option is available under your User area.
- Click on button License info
- Click on button Request registration code
- Registration code will be sent to contact e-mail stated at purchase of BS.Player PRO/PROlite. (If it does not reach you, check your junk/spam folder)

[ivan99]

Can you please resend it. thanx

[Tizio]

If you go to the User area you can log-in to your account and there you can retrieve your license information by clicking on License information button, and then on button

If you have forgotten your password to access to the User area, you can click on Click here to receive it to your e-mail link available on the log-in page, no need to ask BS.Player team to re-send you your license information