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  #1 (permalink)  
Old 8th November 2011
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Default Remembering custom subtitle position

Hello!

Here's my problem: if I set up the subtitle position e.g.: 84 and I shut down the player, next time the subtitle is shown on the bottom of the screen instead of the custom (84) position.... If I press SHIFT+ UP, then it is at 89....

Any suggestions how to make BSPlayer remember AND place my subtitles at the same place (the custom 84) after closing the player ?


The other thing is: the subtitle position is different on .avi and .mkv files. Since the mkv is HD, and has different resolution.
It is annoying when I have to adjust the position from 84 (avi files) to ~120 if I wanna see my subtitle approx the same position on an mkv (720p) file...

Placing subtitle is not too good, or maybe I don't know about the solution yet, please help!
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  #2 (permalink)  
Old 30th November 2011
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Default pathetic support

3 weeks and there is still no answer to my question... What a pathetic support forum, this is one of the reasons I will never buy BSPlayer ever.... I think the question is quite simple.
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  #3 (permalink)  
Old 1st December 2011
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Default

I cannot reproduce your problem. When I custom-position subtitles, that position is remembered. So maybe the problem is that BS.Player cannot access its settings file. Maybe it is an UAC-related problem (users-rights/privileges especially under Vista & Win7). Are other settings, when changed by you, remembered?
Unfortunately you didn't give any info at all on your system, nor about the BS.Player version & build number you're using.
The forum is basically run by fellow-users. (I'm also just a user, no programmer nor developper.) If, based on the information you've given, users have some idea how to help you or point you to the right direction, they will do so.

P.S.:
Purchasers of BS.Player Pro need not depend on this forum, as they are entitled to get direct e-mail support from BS.Player-team members through the [Pro Tech Support]-button on this page.
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Help2Help (click) BSplayer: simply the best & most versatile (Build 1072 Dutch language here!)
When posting always mention your computer's OS and the version and build number(!) of BS.Player as used by you,
as well as - if applicable and especially when encountering problems - the type(s) of the file(s) mentioned in your post.
Private messages/Visitor messages are NOT for seeking personal help with respect to BS.Player! Instead use the forums!
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  #4 (permalink)  
Old 1st December 2011
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Default PRO support

All PRO users are entitled to quick email technical support (usually within the same working day). Please, use the supplied link to start trouble ticket.
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