crash after about 1h

[Anarin]

I have problem with bsplayer on windows 7 enterprise. Anything i watch (mkv, avi) after approximate 1 hour picture freeze sound keep going and i must open and end task bsplayer process.
I tryed to update codecs with codecmanager and still same problem. Any advices?

[adicoto]

By any chance your computer sleep function it's activated ?

[BSPeter]

Perhaps a wild idea: could this have anything to do with your system's settings for energy-management (or any other event scheduled to happen after one hour of apparent user's inactivity)?

Edit BSPeter: adicoto just beat me

[Anarin]

Originally Posted by BSPeter

Perhaps a wild idea: could this have anything to do with your system's settings for energy-management (or any other event scheduled to happen after one hour of apparent user's inactivity)?

Edit BSPeter: adicoto just beat me

no - power usage is at maximum. I work with computers for 20 years so i tryed all and i cannot find problem.

here is longer explanation of problem -
i start movie and i watch it normaly. All codecs are updated and everything works fine. But after approximate 1 hour picture freeze but sound still work normaly (and i even waited few minutes sound work like movie continued) and i must start task manager to end task bsplayer as process. After restart i start movie i move to part where it stoped and i continue watch normaly. On other players it don't happend, i have fresh install of original windows 7 with all updates

[adicoto]

Something steal acces to the videocard. So, either a power management or a screen saver or some setup in video drivers.
Do you use EVR as rendering engine ?
Tested another rendering methode (such as internal renderer overlay) ?
Which version of BSPlayer ?

[Anarin]

Originally Posted by adicoto

Something steal acces to the videocard. So, either a power management or a screen saver or some setup in video drivers.
Do you use EVR as rendering engine ?
Tested another rendering methode (such as internal renderer overlay) ?
Which version of BSPlayer ?

2.57.1051 it say thats latest version. Another strange thing i noticed is that picture just freeze (in task manager it show that bsplayer playing normal - it is NOT stoped responding but i must end task and start playing again)

[Anarin]

Originally Posted by adicoto

Something steal acces to the videocard. So, either a power management or a screen saver or some setup in video drivers.
Do you use EVR as rendering engine ?
Tested another rendering methode (such as internal renderer overlay) ?
Which version of BSPlayer ?

it was on internal renderer overlay - i'll try not to change to EVR to see what will happend

[adicoto]

Latest build is 2.58.1055, so first update to this build.

[devi1]

i think i got the same problem, some times i have to try more then 1 time to open task manager or i got that weird sound every time i'm moving my mouse,but if i managed to minimize bs and then open task manager, if it's not blinking, that i can close the process and when i open bs player again movie i was watching before that one opens up i have to 2 computers and both of them have the same problem.

First one is: NVIDIA GeForce GTX 560, 8 gb RAM, 3,30 gigahertz Intel Core i5-2500, Windows 7 Ultimate (x64) Service Pack 1 (build 7601), motherboard Gigabyte Technology PA65-UD3-B3.

the second one is: NVIDIA GeForce GTX 550 Ti, 4gb RAM, 2,40 gigahertz Intel Core2 Duo, Windows 7 Ultimate (x64) Service Pack 1 (build 7601), motheboard Board: Gigabyte Technology G41MT-S2P.

any ideas? i really like bs player and i'm still loyal to him

[Flegit]

Same problem (win 7 x64, radeon HD 5550). No fix yet?

[spamlove]

same problem on my PC - picture freezes, sound continues, I must kill process in taskman... Different time though, sometimes 20 minutes after movie start, sometimes more then hour, I wasn't able to find any pattern.

Win7 64, Radeon 6850. All drivers update, I am struggling with this problem more then year (over 2 fresh OS install). 3 weeks ago I got new SSD, so fresh OS installed, let BsPlayer download codecs, switched skin to BsPlayer v1 (the only change in option which I did) and same problem
I need a solution, I love BsPlayer but this realy drives me nuts... It crashes almost in every movie...

Thanks

[adicoto]

Just got into something similar. Downloaded a pack of HD (720p) movies XviD + AC3. Each (10) file crashes at 34:07 minutes. Skiping forward doesn't help, as it's randomly crashes on each file.
Decoders used: XviD and AC3 filter, Windows' built-in avi splitter. Magicaly solved by assigning LAV splitter to AVI. BSPlayer doesn't crash anymore.

Can someone else try this and report back ?

Thank you.

Dell N5110 on a Core i5 / 6 GB RAM, Intel HD3000 (built in CPU) used (I don't think that nVidia 525m / 1GB videocard it's used when rendering the video), using Win7 x64.

[nony]

bsplayer crash every time when I play a movie...mkv,avi or mp.4 .


after instalation of w7 ultimate bsplayer does not woking.


i hate this problem because i have a bsplayer pro and it's makeing problem for me.


i hope you will repare'it,because i din't wanna go back to xp3



Problem signature:
Problem Event Name: APPCRASH
Application Name: bsplayer.exe
Application Version: 2.6.2.1068
Application Timestamp: 2a425e19
Fault Module Name: ffdshow.ax
Fault Module Version: 1.1.3996.0
Fault Module Timestamp: 4eb3d11c
Exception Code: c0000005
Exception Offset: 0020031c
OS Version: 6.1.7600.2.1.0.256.28
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

[Jungle_boy]

What about this problem.I have it ti but still no solution .What happened? Someone respond.I like BSplayer but i cant handle this problem any more , it is so annoying.I will change player ( dont want but i have to)

[vanity]

I'm having the exact same problem. I recently switched from a laptop with Windows Vista to a desktop with Windows 7. As soon as I played the first movie it crashed aften an hour. I'm sorry there hasn't been any development since the first user reported the problem. Can someone at least tell us how to downgrade?

[vanity]

Originally Posted by vanity

I'm having the exact same problem. I recently switched from a laptop with Windows Vista to a desktop with Windows 7. As soon as I played the first movie it crashed aften an hour. I'm sorry there hasn't been any development since the first user reported the problem. Can someone at least tell us how to downgrade?

Reporting back...I downgraded to version to version 2.57. Problem not fixed. I'm afraid we will have to change player.

[jimmy7788]

the problem reach to YOU TUBE

[Ico-man]

1st video issue was fixed in version 2.64 already. Video 2 we cannot reproduce, any additional info about circumstances would be appreciated.

[whotheff]

I have this bug since v 5.58. Video freezes, sound keeps playing while a windows alert sound repeats until i stop bsplayer.exe with task manager. It always appears after the movie passes 50-60% of total runtime. It does not matter if i rewind forward or anything else. There is no way i've found so far to prevent it.


Here is a paste of the bugreport.txt after the last crash:

process id : $7ec
allocated memory : 161,51 MB
command line : "C:\Program Files (x86)\Webteh\BSplayerPro\bsplayer.exe" "E:\Movies\Rear.Window.1954.DVDRip.DivX3LM-SENTiNEL\Rear.Window.1954.DVDRip.DivX3LM-SENTiNEL.avi"
executable : bsplayer.exe
exec. date/time : 2013-09-27 11:23
version : 2.6.6.1075
compiled with : Delphi 7
madExcept version : 3.0h
callstack crc : $ec53f2f8, $78bae723, $78bae723
count : 39
exception number : 18
exception class : EInvalidOperation
exception message : Canvas does not allow drawing.

and a few rows lower there is record from the same movie:

madExcept version : 3.0h
callstack crc : $8d07ba35, $8b1f18d3, $8b1f18d3
count : 13
exception number : 27
exception class : EOutOfResources
exception message : Error creating window device context.

In the .txt there is a record from older crash - there are two rows of

"exception message : Error creating window device context" for it.


Difference is 5 seconds between events, so the second one might be cause when i killed it with task manager.

I hope this helps to fix it.

[SolidSnake916]

I am getting the same error as whotheff above..

the video freezes and i get windows alert error every 2 seconds, i cant close the program unless i ctrl alt delete and the program continues to lag the system, it takes about 30seconds to 2 minutes to try and close the application once this occurs, it happens usually when trying to rewind or fast forward with the arrow keys, it could be the first time you hit it, or the 25th time you hit it. Its unpredicatable and very annoying!!!

Error log via pastebin: Here

EDIT: I have been dealing with this error for 5 months now, ever since i updated to Windows 7, i was on XP SP3 and no error ever occured. I even used the same version on Win7, but i updated thinking it was an oudated error, nope i guess not!